Driver Manager

Penske•Greensboro, NC
•Onsite

About The Position

The Driver Manager role is with EPES Transport, LLC., a division of Penske Logistics, and is based in Greensboro, North Carolina. The position directs, coordinates, and supervises driver activities to support driver and equipment productivity. It maintains ongoing communication with drivers using various communication devices, with a focus on driver utilization, retention, idle time, fuel compliance, and out-of-route miles. The role also tracks key measures related to safety, hours of service, customer satisfaction and on-time service, productivity, and compliance with company policies and procedures. This is an onsite position scheduled Monday through Friday, 7:00 a.m. to 4:30 p.m., with flexibility to work first, second, or third shifts as needed.

Requirements

  • High school diploma or GED.
  • At least 2 years of transportation experience.
  • Strong attention to detail, accuracy, and sense of urgency.
  • Strong written and verbal communication skills.
  • Ability to learn and regularly operate computer systems across different platforms.
  • Ability to develop and maintain professional working relationships with customers and Penske associates.
  • Ability to analyze information, communicate appropriately, make decisions within standard operating procedures, solve problems, evaluate results, and determine whether further action is needed.
  • Flexibility to work first, second, and third shifts as needed and accommodate scheduling requirements.
  • Regular, predictable, full attendance.
  • Willingness to travel as necessary and work the required schedule at the specified location.
  • Completion of the Penske employment application and submission to a background investigation, including past employment, education, and criminal history, and drug screening.
  • Ability to read, communicate verbally and in writing, remember and analyze information, and understand instructions or guidelines.
  • Ability to stand, walk, and sit; frequently use hands to touch, handle, and feel and reach with hands and arms; and occasionally lift or move up to 25 pounds (12 kilograms).
  • Close, distance, and peripheral vision, depth perception, and ability to adjust focus.

Responsibilities

  • Monitor and manage the dispatch system for 25 or more drivers, including estimated and projected arrival times, load assignments, utilization, and home time.
  • Manage vacation, time-off, and payroll inquiries according to company, driver, and customer needs.
  • Train and counsel drivers, including onboarding new drivers on policies, initiatives, and expectations, with a focus on retention, hours of service, safety, utilization, and check-ins.
  • Coordinate vehicle maintenance with Penske Truck Leasing.
  • Communicate with Load Planning and Customer Service to meet customer, driver, and company needs.
  • Support Penske’s Quality System and its objectives, as applicable.
  • Complete other projects and tasks as assigned.
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