Driver Helper | White Glove Delivery & Installation | $26.00/Hour | $2K Bonus

DSV • Burbank, WA

26d • Onsite

About The Position

DSV is hiring Driver Helpers to work alongside drivers delivering and installing data racks, servers, and other high-value technology equipment at data centers and customer locations. This hands-on, physically active role provides white-glove delivery and installation services. The employee helps safely load, unload, move, secure, position, and install sensitive equipment using pallet jacks and other approved equipment while following safety, security, chain-of-custody, and customer procedures. The position pays $26.00 per hour, with a $2,000 sign-on and retention bonus for eligible new hires. Schedules may include extended hours, weekends, and overtime based on operational and customer needs.

The role operates across warehouses, loading docks, trucks and trailers, data centers, active construction sites, commercial buildings, customer facilities, and other controlled or secured locations. Work may involve confined spaces, restricted-access areas, sensitive equipment, varying temperatures and weather, dust, noise, vibration, moving vehicles and equipment, and uneven or slippery surfaces. Physical activities include lifting and carrying 50 pounds or more repeatedly, handling freight up to 5,000 pounds with approved equipment, prolonged standing and walking, climbing, balancing, bending, kneeling, crouching, reaching, and working in varied positions, including prone positioning when required.

Requirements

• Ability to safely handle, move, position, and protect large, heavy, and fragile equipment.
• Experience using pallet jacks, dollies, lift gates, ramps, lift-assist devices, or similar material-handling equipment.
• Ability to follow SOPs, installation instructions, manifests, chain-of-custody procedures, and site-specific requirements.
• Ability and willingness to meet the scheduling requirements of the position.
• Strong commitment to safety, compliance, and proper equipment-handling practices.
• Professional, customer-focused approach and understanding of white-glove service expectations.
• Strong attention to detail and situational awareness when handling, securing, positioning, and installing sensitive equipment.
• Ability to work independently and collaboratively as part of a driver and installation team.
• Effective communication, problem-solving, organizational, and adaptability skills.
• Ability to follow detailed procedures and use handheld devices, POD systems, material-handling equipment, manual tools, and other required technology.
• Ability to read, write, understand, and communicate effectively in English as required to safely perform the essential functions of the position.
• Physically able, with or without reasonable accommodation, to lift and carry 50 pounds or more repeatedly; push, pull, maneuver, and position freight weighing up to 5,000 pounds using approved equipment; stand and walk for extended periods; perform frequent reaching, squatting, kneeling, crouching, bending, twisting, pushing, and pulling; climb into and out of trucks and trailers multiple times per shift; maintain balance on potentially uneven or slippery surfaces; and safely operate required approved equipment.

Nice To Haves

• One to two years of experience in delivery, warehouse operations, moving and installation services, or a similar physically demanding environment.
• Experience supporting white-glove delivery, data center logistics, or handling high-value or sensitive equipment.
• Familiarity with Proof of Delivery systems, handheld devices, or digital freight-tracking tools.
• Experience assisting with IT equipment, server rack installation, or technical equipment setup; training is provided.

Responsibilities

• Assist with the safe and timely delivery of sensitive, high-value equipment to Data Center Operations sites and other customer locations.
• Load, unload, move, stage, secure, position, and install data racks, server systems, and other high-value equipment using proper handling techniques.
• Secure cargo using approved equipment and procedures to prevent movement or damage during transit.
• Safely use pallet jacks, dollies, lift gates, ramps, lift-assist devices, and other approved material-handling equipment.
• Assist with the precise placement and positioning of equipment according to installation procedures and customer or authorized onsite direction.
• Follow established procedures for handling delicate, oversized, sensitive, and high-value equipment.
• Follow SOPs, chain-of-custody requirements, and customer- and site-specific safety, security, and access procedures.
• Complete and verify Proof of Delivery documentation and confirm shipment accuracy.
• Perform installation activities in confined spaces and varied physical positions, including prone positioning when required.
• Wear required PPE, maintain professional work attire, and provide professional white-glove service throughout delivery and installation activities.
• Communicate with drivers, team members, customers, and onsite personnel, and promptly escalate safety hazards, delays, equipment concerns, shipment discrepancies, and other operational issues.
• Work flexible schedules, including extended hours, weekends, and overtime, based on operational requirements.
• Perform additional duties as assigned by a leader to support operations.

Benefits

• Medical, dental, and vision insurance, eligible the first of the month following 30 days of employment.
• Company-paid short-term disability, long-term disability, and life insurance.
• 401(k) plan with up to 5% company match.
• Paid time off including vacation, sick time, birthday holiday, floating holidays, and paid holidays.
• Paid bereavement and jury duty leave.
• Bi-weekly pay with DailyPay options.
• $2,000 sign-on and retention bonus for eligible new hires, subject to the bonus program terms.
• $1,000 employee referral bonus program.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed