About The Position

DSV is hiring a Driver Helper to travel throughout the United States alongside drivers, delivering and installing data racks, servers, and other high-value technology equipment at data centers and customer locations. This is a hands-on, physically active white-glove delivery and installation role. The position pays $28.00–$30.00 per hour, with a 40-hour weekly guarantee when the employee remains available for assigned schedules and required travel. Additional hours and overtime may be available based on business needs. Eligible new hires may receive a $2,000 sign-on and retention bonus under the program terms. Frequent nationwide travel is essential. Assignments are typically one to two weeks and may extend to two to three weeks. DSV provides transportation and lodging while traveling, and employees must be able to accept travel assignments with minimum notice. The work takes place in warehouses, loading docks, trucks and trailers, data centers, active construction sites, commercial buildings, customer facilities, and other controlled or secured locations. Employees follow applicable safety, security, chain-of-custody, and customer procedures while providing professional white-glove service.

Requirements

  • Ability to safely handle, move, position, and protect large, heavy, and fragile equipment.
  • Experience using pallet jacks, dollies, lift gates, ramps, lift-assist devices, or similar material-handling equipment.
  • Ability to follow standard operating procedures, installation instructions, manifests, chain-of-custody procedures, and site-specific requirements.
  • Ability and willingness to meet the travel and scheduling requirements of the position.
  • Strong commitment to safety, compliance, and proper equipment-handling practices.
  • Professional, customer-focused approach and understanding of white-glove service expectations.
  • Strong attention to detail and situational awareness when handling, securing, positioning, and installing sensitive equipment.
  • Ability to work independently and collaboratively as part of a driver and installation team.
  • Effective communication, problem-solving, organizational, and adaptability skills.
  • Ability to follow detailed procedures and use handheld devices, Proof of Delivery systems, material-handling equipment, manual tools, and other required technology.
  • Ability to read, write, understand, and communicate effectively in English as required to safely perform essential job functions.
  • Ability, with or without reasonable accommodation, to lift and carry 50 pounds or more repeatedly throughout a shift.
  • Ability to push, pull, maneuver, and position freight weighing up to 5,000 pounds using pallet jacks or other approved equipment.
  • Ability to stand and walk for extended periods, frequently reach, squat, kneel, crouch, bend, twist, push, and pull, and work in confined spaces and varied positions.
  • Ability to safely climb into and out of trucks and trailers multiple times per shift and maintain balance on concrete, metal, construction flooring, loading docks, ramps, and uneven or slippery surfaces.

Nice To Haves

  • One to two years of experience in delivery, warehouse operations, moving and installation services, or a similar physically demanding environment.
  • Experience supporting white-glove delivery, data center logistics, or handling high-value or sensitive equipment.
  • Familiarity with Proof of Delivery systems, handheld devices, or digital freight-tracking tools.
  • Experience assisting with IT equipment, server rack installation, or technical equipment setup; training is provided.

Responsibilities

  • Assist with the safe and timely delivery of sensitive, high-value equipment to data center operations sites and other customer locations.
  • Safely load, unload, move, stage, secure, position, and install data racks, server systems, and other high-value equipment.
  • Secure cargo using approved equipment and procedures to prevent movement or damage during transit.
  • Use pallet jacks, dollies, lift gates, ramps, lift-assist devices, and other approved material-handling equipment safely.
  • Assist with precise placement and positioning of equipment in accordance with installation procedures and customer or authorized onsite direction.
  • Follow procedures for handling delicate, oversized, sensitive, and high-value equipment.
  • Follow standard operating procedures, chain-of-custody requirements, and customer- and site-specific safety, security, and access procedures.
  • Complete and verify Proof of Delivery documentation and confirm shipment accuracy.
  • Perform installation activities in confined spaces and varied physical positions, including prone positioning when required.
  • Wear required PPE, maintain professional work attire, and provide professional white-glove service.
  • Communicate with drivers, team members, customers, and onsite personnel, and promptly escalate hazards, delays, equipment concerns, shipment discrepancies, and other operational issues.
  • Maintain reliable availability for frequent nationwide travel, including overnight and extended assignments, and accept assignments with minimum notice.
  • Work flexible schedules, including extended hours, weekends, and overtime, as operational requirements dictate.
  • Perform additional duties as assigned by the leader to support operations.

Benefits

  • Company-paid transportation and lodging while traveling.
  • $2,000 sign-on and retention bonus for eligible new hires, paid according to the bonus program terms.
  • Medical, dental, and vision insurance, eligible the first of the month following 30 days of employment.
  • Company-paid short-term disability, long-term disability, and life insurance.
  • 401(k) plan with up to 5% company match.
  • Paid time off including vacation, sick time, birthday holiday, floating holidays, and paid holidays.
  • Paid bereavement and jury duty leave.
  • Bi-weekly pay with DailyPay options.
  • $1,000 employee referral bonus program.
  • Paid orientation with meals provided, plus transportation and lodging when applicable.
  • 40-hour weekly guarantee when available to work assigned schedules and required travel.
  • Additional hours and overtime may be available based on business needs.
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