Driver Helper | White Glove Delivery & Installation | $26.00/Hour | $2K Bonus

DSV • Burbank, CA

7d • Onsite

About The Position

DSV is hiring a Driver Helper to work alongside drivers delivering and installing data racks, servers, and other high-value technology equipment at data centers and customer locations. This is a hands-on, physically active white-glove delivery and installation role. The employee helps safely load, unload, move, secure, position, and install sensitive equipment using pallet jacks and other approved equipment while following safety, security, chain-of-custody, and customer procedures. The expected base pay is $26.00 per hour. Eligible new hires may receive a $2,000 sign-on and retention bonus, subject to the bonus program terms. Work schedules may include extended hours, weekends, and overtime based on operational and customer needs.

The role operates across warehouses, loading docks, trucks and trailers, data centers, active construction sites, commercial buildings, customer facilities, and other controlled or secured locations. Work may involve confined spaces, restricted-access areas, varying temperatures and weather, dust, airborne particles, noise, vibration, moving vehicles and equipment, and uneven or slippery surfaces. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential functions.

Requirements

• Ability to safely handle, move, position, and protect large, heavy, and fragile equipment.
• Experience using pallet jacks, dollies, lift gates, ramps, lift-assist devices, or similar material-handling equipment.
• Ability to follow SOPs, installation instructions, manifests, chain-of-custody procedures, and site-specific requirements.
• Ability and willingness to meet the scheduling requirements of the position.
• Strong commitment to safety, compliance, and proper equipment-handling practices.
• Professional, customer-focused approach and understanding of white-glove service expectations.
• Strong attention to detail and situational awareness when handling, securing, positioning, and installing sensitive equipment.
• Ability to work independently and collaboratively as part of a driver and installation team.
• Effective communication, problem-solving, organizational, and adaptability skills.
• Ability to follow detailed procedures and use handheld devices, POD systems, material-handling equipment, manual tools, and other required technology.
• Ability to read, write, understand, and communicate effectively in English as needed to safely perform the essential functions.
• Ability, with or without reasonable accommodation, to repeatedly lift and carry 50 pounds or more throughout a shift.
• Ability to push, pull, maneuver, and position freight weighing up to 5,000 pounds using pallet jacks or other approved material-handling equipment.
• Ability to stand and walk for extended periods, including most of the workday; frequently reach, squat, kneel, crouch, bend, twist, push, and pull; work in confined spaces and varied positions; climb into and out of trucks and trailers; and maintain balance on varied surfaces.

Nice To Haves

• One to two years of experience in delivery, warehouse operations, moving and installation services, or a similar physically demanding environment.
• Experience supporting white-glove delivery, data center logistics, or handling high-value or sensitive equipment.
• Familiarity with Proof of Delivery systems, handheld devices, or digital freight-tracking tools.
• Experience assisting with IT equipment, server rack installation, or technical equipment setup; training is provided.

Responsibilities

• Assist with safe and timely delivery of sensitive, high-value equipment to data center operations sites and other customer locations.
• Load, unload, move, stage, secure, position, and install data racks, server systems, and other high-value equipment using proper handling techniques.
• Secure cargo with approved equipment and procedures to prevent movement or damage during transit.
• Use pallet jacks, dollies, lift gates, ramps, lift-assist devices, and other approved material-handling equipment safely.
• Precisely place and position equipment according to installation procedures and customer or authorized onsite direction.
• Follow procedures for handling delicate, oversized, sensitive, and high-value equipment.
• Follow SOPs, chain-of-custody requirements, and customer- and site-specific safety, security, and access procedures.
• Complete and verify Proof of Delivery documentation and confirm shipment accuracy.
• Perform installation activities in confined spaces and varied physical positions, including prone positioning when required.
• Wear required PPE, maintain professional work attire, and provide professional white-glove service.
• Communicate with drivers, team members, customers, and onsite personnel; promptly escalate safety hazards, delays, equipment concerns, shipment discrepancies, and other operational issues.
• Work flexible schedules, including extended hours, weekends, and overtime, based on operational requirements.
• Perform additional duties as assigned by the leader to support operations.

Benefits

• Medical, dental, and vision insurance, eligible the first of the month following 30 days of employment.
• Company-paid short-term disability, long-term disability, and life insurance.
• 401(k) plan with up to 5% company match.
• Paid time off including vacation, sick time, birthday holiday, floating holidays, and paid holidays.
• Paid bereavement and jury duty leave.
• Bi-weekly pay with DailyPay options.
• $1,000 Employee Referral Bonus Program.
• $2,000 sign-on and retention bonus for eligible new hires, subject to program terms.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed