Driver Helper

Diamond Assets • Milton, WI

6d • $17 - $18 • Onsite

About The Position

Diamond Assets is seeking a dependable, organized, and customer-focused Driver Helper for a traveling project team. The role supports customer projects, equipment pickups, and onsite services nationwide, helping ensure work is completed safely, efficiently, and professionally. The position is seasonal, with potential for full-time employment, and is based in person in Milton, Wisconsin. Travel is required approximately 75% of the time, including overnight hotel stays and occasional air travel.

The Driver Helper works alongside assigned Non-CDL Drivers, supports customer communication and project coordination, assists with equipment handling and transportation logistics, and helps resolve issues during projects. The position involves regular physical activity, including lifting and moving equipment up to 50 pounds and using pallet jacks and lift-gate equipment.

Diamond Assets provides sustainable technology solutions for schools, businesses, and governments, including technology lifecycle services and refurbished Apple products. The company describes its team values as teamwork, integrity, service, flexibility, and innovation.

Requirements

• Valid driver's license.
• Successful completion of a company background check.
• Willingness and ability to travel approximately 75% of the time.
• Flexibility to accommodate customer pickup schedules and project travel.
• Ability to travel nationwide, including occasional air travel.
• Availability for overnight hotel stays as required by project schedules.
• Excellent customer service and interpersonal skills.
• Strong verbal and written communication skills.
• Strong organizational and time management abilities.
• Ability to manage multiple project details while meeting deadlines.
• Strong attention to detail.
• Self-motivated and comfortable working independently with minimal supervision.
• Flexible, adaptable, and willing to take on new challenges.
• Ability to repeatedly lift and move up to 50 pounds.
• Ability to stand, walk, bend, and move for extended periods.
• Ability to safely operate pallet jacks and lift-gate equipment.
• Ability to load, unload, and secure equipment for transportation.

Nice To Haves

• Experience with ERP systems or inventory management software.

Responsibilities

• Travel nationwide to support customer projects, equipment pickups, and onsite services.
• Serve as a point of contact for customers during onsite projects and provide professional communication and customer service.
• Assist with project documentation, including pick lists, shipping labels, and other required paperwork.
• Answer customer questions and help resolve issues throughout projects.
• Represent Diamond Assets professionally during customer interactions.
• Assist Non-CDL Drivers with loading, unloading, and handling equipment at customer locations and Diamond Assets facilities.
• Use pallet jacks and lift-gate equipment to move palletized products safely.
• Help secure equipment for transportation by palletizing, shrink wrapping, and preparing shipments.
• Ensure equipment is accounted for and handled with care, maintaining a safe and organized handling process.
• Support assigned Non-CDL Drivers throughout customer projects and equipment pickups.
• Communicate project updates, challenges, and potential issues to the Driver and Project Manager.
• Identify and communicate problems promptly while prioritizing customer satisfaction.
• Provide support wherever needed to help the team succeed.

Benefits

• Variety in the workday across different projects and customer locations.
• Travel opportunities to customer locations across the country.
• Meaningful work supporting technology reuse and a more sustainable future.
• Collaborative team environment.
• Opportunities to develop project coordination, logistics, and customer service skills.

What This Job Offers

• Career Level: Entry Level
• Education Level: No Education Listed