Driver Helper, Nationwide Travel, White Glove Delivery & Installation. $2K Bonus

DSV•Itasca, IL

31d•$30 - $32

About The Position

DSV is hiring a Driver Helper to travel throughout the United States alongside drivers, delivering and installing data racks, servers, and other high-value technology equipment at data centers and customer locations. This hands-on, physically active role provides white-glove delivery and installation services. The Driver Helper assists with safely loading, unloading, moving, securing, positioning, and installing sensitive equipment using pallet jacks and other approved equipment while following safety, security, chain-of-custody, and customer procedures. Frequent nationwide travel is essential. Assignments are typically one to two weeks and may extend to two to three weeks. DSV provides transportation and lodging for travel, and employees must be able to accept assignments on minimum notice. The position offers $30.00–$32.00 per hour and a 40-hour weekly guarantee when the employee remains available for assigned schedules and required travel. Additional hours and overtime may be available based on business needs. Eligible new hires may receive a $2,000 sign-on and retention bonus under the bonus program terms.

Requirements

Ability to safely handle, move, position, and protect large, heavy, and fragile equipment.
Experience using pallet jacks, dollies, lift gates, ramps, lift-assist devices, or similar material-handling equipment.
Ability to follow SOPs, installation instructions, manifests, chain-of-custody procedures, and site-specific requirements.
Ability and willingness to meet the travel and scheduling requirements of the position, including frequent nationwide travel and assignments accepted with minimum notice.
Strong commitment to safety, compliance, and proper equipment-handling practices.
Professional, customer-focused approach and understanding of white-glove service expectations.
Strong attention to detail and situational awareness when handling, securing, positioning, and installing sensitive equipment.
Ability to work independently and collaboratively as part of a driver and installation team.
Effective communication, problem-solving, organizational, and adaptability skills.
Ability to follow detailed procedures and use handheld devices, POD systems, material-handling equipment, manual tools, and other required technology.
Ability to read, write, understand, and communicate effectively in English as required to safely perform the essential functions.
Ability, with or without reasonable accommodation, to repeatedly lift and carry 50 pounds or more; maneuver freight weighing up to 5,000 pounds using approved equipment; stand and walk for extended periods; perform frequent reaching, squatting, kneeling, crouching, bending, twisting, pushing, and pulling; work in confined spaces and varied positions; climb into and out of trucks and trailers; and maintain balance on varied or slippery surfaces.

Nice To Haves

One to two years of experience in delivery, warehouse operations, moving and installation services, or a similar physically demanding environment.
Experience supporting white-glove delivery, data center logistics, or handling high-value or sensitive equipment.
Familiarity with Proof of Delivery systems, handheld devices, or digital freight-tracking tools.
Experience assisting with IT equipment, server rack installation, or technical equipment setup; training is provided.

Responsibilities

Assist with safe and timely delivery of sensitive, high-value equipment to data center operations sites and other customer locations.
Safely load, unload, move, stage, secure, position, and install data racks, server systems, and other high-value equipment using proper handling techniques.
Secure cargo with approved equipment and procedures to prevent movement or damage during transit.
Use pallet jacks, dollies, lift gates, ramps, lift-assist devices, and other approved material-handling equipment safely.
Assist with precise placement and positioning of data racks, server systems, and other sensitive equipment according to installation procedures and customer or authorized onsite direction.
Follow procedures for handling delicate, oversized, sensitive, and high-value equipment.
Follow SOPs, chain-of-custody requirements, and customer- and site-specific safety, security, and access procedures.
Complete and verify Proof of Delivery documentation and confirm shipment accuracy.
Perform installation activities in confined spaces and varied physical positions, including prone positioning when required.
Wear required PPE, maintain professional work attire, and provide professional white-glove service during delivery and installation.
Communicate with drivers, team members, customers, and onsite personnel; promptly escalate hazards, delays, equipment concerns, shipment discrepancies, and other operational issues.
Maintain reliable availability for frequent nationwide travel, including overnight and extended assignments, and accept assignments with minimum notice.
Work flexible schedules, including extended hours, weekends, and overtime, as operationally required.
Perform additional duties assigned by the leader to support operations.

Benefits

$30.00–$32.00 per hour and a 40-hour weekly guarantee subject to availability for assigned schedules and required travel.
Company-paid transportation and lodging while traveling.
$2,000 sign-on and retention bonus for eligible new hires, paid under the terms of the bonus program.
Medical, dental, and vision insurance, eligible the first of the month following 30 days of employment.
Company-paid short-term disability, long-term disability, and life insurance.
401(k) plan with up to 5% company match.
Paid time off, including vacation, sick time, birthday holiday, floating holidays, and paid holidays.
Paid bereavement and jury duty leave.
Bi-weekly pay with DailyPay options.
$1,000 Employee Referral Bonus Program.
Paid orientation with meals provided, plus transportation and lodging when applicable.
Additional hours and overtime may be available based on business needs.