Driver Helper

Diamond Assets • Milton, WI

4d • Onsite

About The Position

Diamond Assets is seeking a dependable, organized, and customer-focused Driver Helper to support nationwide customer projects, equipment pickups, and onsite services. The role assists Non-CDL Drivers and project teams with customer communication, project documentation, equipment handling, transportation logistics, and safe, efficient project completion. It involves approximately 75% travel, including overnight hotel stays and occasional air travel, with work performed in person and based in Milton, Wisconsin. The position is seasonal, with potential for full-time employment.

Requirements

• Valid driver's license.
• Successful completion of a company background check.
• Willingness and ability to travel approximately 75% of the time, including nationwide travel and occasional air travel.
• Flexibility to accommodate customer pickup schedules and project travel.
• Availability for overnight hotel stays as required by project schedules.
• Excellent customer service and interpersonal skills.
• Strong verbal and written communication skills.
• Strong organizational and time-management abilities, including managing multiple project details and meeting deadlines.
• Strong attention to detail.
• Self-motivated and comfortable working independently with minimal supervision.
• Flexible and adaptable, with willingness to take on new challenges.
• Ability to repeatedly lift and move up to 50 pounds.
• Ability to stand, walk, bend, and move for extended periods.
• Ability to safely operate pallet jacks and lift-gate equipment.
• Ability to load, unload, and secure equipment for transportation.

Nice To Haves

• Experience with ERP systems or inventory management software.

Responsibilities

• Travel nationwide to support customer projects, equipment pickups, and onsite services.
• Serve as a customer contact during onsite projects, communicating professionally and providing exceptional service.
• Assist with project documentation, including pick lists, shipping labels, and other required paperwork.
• Answer customer questions and help resolve issues throughout projects.
• Represent Diamond Assets professionally during customer interactions.
• Assist Non-CDL Drivers with loading, unloading, and handling equipment at customer locations and Diamond Assets facilities.
• Use pallet jacks and lift-gate equipment to move palletized products safely.
• Help secure equipment for transportation by palletizing, shrink wrapping, and preparing shipments.
• Ensure equipment is accounted for and handled with care, maintaining a safe, organized, and professional handling process.
• Support assigned Non-CDL Drivers during customer projects and equipment pickups.
• Communicate project updates, challenges, and potential issues to the Driver and Project Manager.
• Identify and promptly communicate problems while prioritizing customer satisfaction.
• Provide support wherever needed to help the team succeed.

Benefits

• Variety in the workday across different projects and customer locations.
• Travel opportunities to customer locations across the country.
• Meaningful work helping extend the life of technology and support a more sustainable future.
• Collaborative team environment that values teamwork, integrity, service, flexibility, and innovation.
• Growth opportunities to develop project coordination, logistics, and customer service skills.

What This Job Offers

• Education Level: No Education Listed