Driver/Client Transporter Lead

Pyramid Healthcare•Quakertown, PA
•Onsite

About The Position

The Lead Driver supports the smooth operation of transportation services at Pyramid Healthcare’s Quakertown facility. The role includes guiding, training, and supervising drivers; managing transportation calls and inquiries; and completing records and reports for the Transportation Department. The Lead Driver transports clients and performs other applicable tasks independently, models appropriate driving skills, and maintains confidentiality. The schedule is 11 a.m. to 7 p.m., Tuesday through Saturday.

Requirements

  • High school diploma or equivalent.
  • Valid driver’s license within the state of employment, maintained as valid.
  • Current CPR, AED, and First Aid certification.
  • Excellent oral and written communication and interpersonal skills.
  • Sound clinical judgment and strong clinical skills.
  • Ability to problem-solve by gathering and analyzing information.
  • Ability to handle crisis situations and respond appropriately.
  • Working knowledge of federal and state standards, regulatory-body standards, and compliance standards.

Nice To Haves

  • Experience providing healthcare transportation.

Responsibilities

  • Provide orientation, training, and supervision to drivers.
  • Provide training and day-to-day guidance to the assigned transportation team.
  • Receive and manage transportation calls and inquiries.
  • Complete required reports associated with the Transportation Department.
  • Model appropriate driving skills to other drivers.
  • Work autonomously while transporting clients and performing other applicable tasks.
  • Exercise discretion and maintain confidentiality regarding company information.
  • Complete required training designated by the company and relevant accreditation or licensing entities.
  • Perform other duties as assigned.

Benefits

  • Competitive pay of $15.00 per hour before applicable overnight shift differentials.
  • Career advancement opportunities and professional development.
  • Access to virtual urgent care, primary care, and mental health services at no cost through First Stop Health for eligible employees.
  • Employee Assistance Program, including up to four free counseling sessions per person, per issue.
  • 401(k) retirement plan with company match; eligible employees are automatically enrolled at 6% of pay, with a potential employer match of up to 3.5%.
  • UKG Wallet access to up to 50% of earned wages before payday.
  • Employee discounts on products, services, and memberships.
  • Bonus opportunities may be available based on role and program needs.
  • Medical, dental, and vision insurance for full-time positions.
  • Flexible spending accounts for full-time positions.
  • Life insurance for full-time positions.
  • Paid time off for full-time positions.
  • Tuition reimbursement for full-time positions.
  • Employee recognition programs for full-time positions.
  • Referral bonus opportunities for full-time positions.
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