Drain Technician - Portland, OR

ARS-Rescue Rooter•Happy Valley, OR
•$80,000 - $180,000•Onsite

About The Position

Rescue Rooter is seeking a Drain Technician to join its growing team. The role involves diagnosing drain problems, explaining solutions to customers, obtaining approval before work, and cleaning and inspecting drains in residential and commercial properties. Technicians also maintain their company vehicle and equipment, transport and account for tools and materials, and complete service documentation. The posting describes a typical technician earnings range of $80,000–$180,000, but states that compensation amounts are not guaranteed.

Requirements

  • One or more years of plumbing experience.
  • Experience in drain cleaning.
  • Experience in residential service repair.
  • Excellent customer service and communication skills.
  • Valid driver’s license.
  • A high school diploma or GED is preferred; related experience, advanced training, or an equivalent combination of education and experience may be substituted.
  • Self-motivation, a strong work ethic, and the ability to provide excellent customer service.

Nice To Haves

  • Experience with water heaters and sewer repair and/or replacement.

Responsibilities

  • Describe diagnosed problems to customers and provide solutions.
  • Explain the features and benefits of each solution and obtain customer agreement before performing work.
  • Clean main and secondary drains in homes and commercial buildings using cables or high-pressure water jetting, and inspect pipes with cameras.
  • Unclog sewers, kitchen and bathroom sinks, tubs, toilets, and other drains using plumbing snakes and machines.
  • Maintain and fuel the vehicle, stock the service truck with adequate parts, and maintain machinery.
  • Transport materials and tools to job sites and account for tools properly.
  • Complete required service documentation and, when applicable, collect, record, and deliver fees to the office.
  • Perform basic drain-cleaning work using small to large drain-cleaning machines.
  • Apply basic knowledge of plumbing systems and remove and reset toilets and P-traps.

Benefits

  • Competitive pay; typical technicians earn between $80,000 and $180,000, though amounts are not guaranteed.
  • Weekly pay.
  • Fully equipped company vehicle that can be taken home and a fuel card.
  • Cell phone, tablet, and company-provided uniforms with uniform service.
  • Medical, dental, vision, and prescription plans.
  • Employer-paid telehealth benefits with virtual doctor visits from day one.
  • A $5-per-week medical plan option with a Health Savings Account and annual company contribution.
  • Paid time off and holidays.
  • 401(k) with company match.
  • Comprehensive paid training.
  • Opportunities for advancement.
  • Discount programs with partner accounts, including childcare and personal cell phone discounts.
  • Opportunity to give back to the community through partnerships with St. Jude Children’s Research Hospital, The Tim Tebow Foundation, and the ARS Cares Program.
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