Drain Service Technician
About The Position
Roto-Rooter is hiring Drain Service Technicians to diagnose and resolve customers’ sewer and drain problems. Technicians assess the issue, provide cost estimates, perform drain and sewer cleaning using company equipment and tools, document estimates and invoices in writing and on a provided smartphone, collect payment, and proceed to the next service call. The role involves extensive driving and entering customers’ homes to provide service, including interactions with vulnerable populations such as children and elderly people. New technicians receive 12 weeks of paid sewer and drain service training, with continued training available for those interested in learning the plumbing trade and pursuing a journeyman plumber’s license. First-year technicians can expect to earn an average of $55,000, with pay increasing as experience grows. During training, technicians earn $16 per hour. After training, they receive an hourly rate at or above minimum wage for all hours worked; administrative hours may be paid at a rate between minimum wage and $70.19. Technicians may also earn commissions of 16–22% of revenue, depending on revenue category, and $10–$155 commissions for selling products and treatments.
Requirements
- Valid driver’s license.
- Effective communication skills.
Nice To Haves
- Mechanical aptitude is desirable.
- Prior experience is not necessary.
- Interest in learning the plumbing trade and pursuing a journeyman plumber’s license.
Responsibilities
- Diagnose sewer and drain problems and provide customers with solutions.
- Provide cost estimates and seek to close the sale.
- Unclog and clean customer sewers and drains using Roto-Rooter equipment and tools.
- Document estimates and invoices in writing and on a provided smartphone.
- Collect customer payments.
- Drive extensively to reach customers in a timely and professional manner.
- Enter customers’ residences and provide trustworthy service.
- Interact directly with vulnerable populations, including children and elderly people.
Benefits
- Medical insurance with a prescription drug card.
- Accident and critical illness insurance.
- Dental insurance.
- Vision insurance.
- Paid vacation.
- Paid training.
- Life insurance.
- Matching 401(k) retirement savings plan.
- Tuition reimbursement.
- Profit sharing.
- Career paths for military veterans and personnel transitioning to civilian professions.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
