Drafter - Greenwood, SC

Military Spouse Corporate Career Network•Greenwood, SC

4d•Onsite

About The Position

Eaton’s ES AMER ARS division is hiring a Drafter based at its facility in Greenwood, South Carolina. The role provides product application support with minimal direction, interpreting customer drawings and specifications for quotation, manufacturing, and related product needs. The Drafter works with order engineers, sales personnel, customers, and production teams on job-specific matters, including on-board approvals and witness tests, and provides technical guidance to production personnel as appropriate. The position supports order engineering and manufacturing on order-related needs and assists customers and field sales personnel with product information and drawing details. It serves as a technical liaison and advisor across customer, sales, engineering, manufacturing, and related teams, while supporting technical documentation, production drawings, order processing, training, and continuous improvement. The expected annual salary range is $56,000–$83,000, and the position is eligible for a variable incentive program. No relocation benefit is offered. Only candidates within 50 miles of the work location will be considered, except active-duty military service member candidates, who are exempt from the geographical limitation. Eaton will not provide employment immigration sponsorship or support for this position.

Requirements

High school diploma or GED from an accredited institution.
At least two years of drafting/CAD experience.
Strong verbal and written communication skills for conveying technical information to customers, team members, and cross-functional stakeholders.
Ability to train, mentor, and support peers and product engineers on products, processes, and order-related activities.
Problem-solving and analytical skills, including identifying root causes, developing corrective actions, and implementing containment plans.
Organizational and project management skills, including the ability to prioritize and manage multiple projects and deadlines.
Ability to collaborate across departments to resolve issues, support customer needs, and achieve successful outcomes.

Responsibilities

Serve as the primary technical liaison between customers, sales, engineering, and manufacturing on product applications, performance, specifications, and design capabilities.
Maintain knowledge of product engineering technologies, industry trends, competitor capabilities, and market conditions.
Develop technical documentation, competitive analyses, product information, training materials, and customer presentations to support field sales.
Advise Customer Order Entry (COE), drafting, manufacturing, quality, and MOL teams on product design, engineering requirements, and order-related issues.
Review customer specifications and order documentation for completeness and accuracy, and support assignment, processing, and resolution of order-related activities, including special orders, turnbacks, and priority requests.
Coordinate and assign engineering and drafting workloads and support drafting personnel through training, mentoring, and development.
Create and maintain production drawings, assist with shop requests, and resolve complex product and design issues for manufacturing operations.
Collaborate with cross-functional teams on system and design enhancements, process improvements, technical requests, and operational challenges.
Provide backup support for drawing management, loading and linking processes, and other critical departmental functions.
Represent the engineering team in cross-functional meetings and work with internal stakeholders to resolve customer concerns, quality issues, and technical challenges.
Conduct customer and employee training sessions, product demonstrations, and technical presentations as needed.
Perform other related duties, special projects, and continuous improvement activities as assigned.