Draft Beer Service Tech

A Head for Profits•Charleston, SC

About The Position

The Draft Beer Service Technician services draft beer equipment in a hands-on, mechanically based role. The company provides ongoing training, tools, and resources. The technician communicates directly with customers about assigned installations, timelines, and route coverage, and works to maintain professional relationships with accounts and coworkers. Travel may be required within AHFP’s regional footprint and is usually limited to weekdays. Standard working hours are Monday through Friday, 7:30 a.m. to 4:30 p.m.; hours may vary and evening or weekend work may be required based on business needs. Compensation is up to $22.00 per hour, with a monthly revenue bonus of 2% of eligible net sales revenue generated, subject to the stated terms. The role includes a company vehicle with gas and maintenance paid, a provided cell phone, paid training, and tools and resources. Reasonable relocation assistance is available.

Requirements

  • Excellent interpersonal and communication skills.
  • Excellent customer service skills.
  • Be results-driven and self-motivated.
  • Cicerone certification is required of all current AHFP employees.
  • Three years of experience in related industries.
  • Strong experience in the draft beer industry is preferred.

Nice To Haves

  • Working knowledge of draft beer systems; preferred but not required.
  • Mechanical or technical aptitude; preferred but not required.
  • Strong experience in the draft beer industry.

Responsibilities

  • Assist with route coverage when needed, including AM accounts and venues.
  • Carry out quarterly preventive maintenance contracts.
  • Attend facilities to become Micro Matic certified if requested.
  • Attend other training assigned by AHFP.
  • Work with and provide training to other employees.
  • Maintain effective and professional working relationships with assigned accounts, sales representatives, and draft technician department personnel.
  • Manage assigned equipment, including its care, maintenance, and inventory, as well as assigned tools.
  • Manage the draft service technician vehicle in accordance with AHFP policy.
  • Perform line cleaning and other non-billable services as market demands dictate.

Benefits

  • 401(k) plan with company matching.
  • Medical coverage plans customized to suit employee needs.
  • Paid time off programs.
  • Paid company holidays.
  • Sick pay.
  • Paid training.
  • Non-slip shoes provided through the “Stop the Slip” safety program.
  • Company vehicle with gas and maintenance paid.
  • Cell phone provided.
  • Reasonable relocation assistance is available.
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