DOT Shuttle Supervisor

Metropolis Technologies•San Diego, CA

1d•Onsite

About The Position

Assist with the day-to-day management of a shuttle operation, ensuring operations follow the location’s contractual guidelines and company policies and procedures. The role supports client relations, customer satisfaction, and a professional image of the business. The supervisor may assist with location management, equipment maintenance and repairs, general maintenance, cleanup, and other duties as needed. The position requires knowledge of the shuttle operation, transportation routes, and local streets, landmarks, and freeways. A valid CDL Class A or B license and DOT Medical Card are required; a Passenger Endorsement is required when operating shuttle buses with a capacity of 15 or more passengers. The listed pay is $27.00 per hour. Eligible employees may participate in benefits plans that include medical, dental, vision, flexible spending accounts, long- and short-term disability, life and accident insurance, a 401(k), and paid time off.

Requirements

Minimal high school diploma or equivalent, and minimal related experience or training, or an equivalent combination of education and experience.
Valid CDL Class A or B Driver’s License, depending on location hiring needs.
DOT Medical Card (Medical Examiner’s Certificate).
Passenger Endorsement if responsible for operating shuttle buses with a passenger capacity of 15 or more.
Clear oral communication, including listening, seeking clarification, and responding to questions.
Clear written communication and ability to read and interpret written information.
Positive attitude and responsiveness to customer service requests.
Ability to adapt to workplace changes, delays, and unexpected events.
Sound and accurate judgment.
Ability to sit, stand, walk, use hands and fingers, handle or feel objects, and talk frequently; occasionally climb or balance, stoop, kneel, or crouch; and lift or move up to 25 pounds.
Close vision, peripheral vision, and ability to adjust focus.

Nice To Haves

Prior supervisory experience with DOT-regulated shuttle operations.
Availability for second or third shift and/or weekends if required by location hiring needs.

Responsibilities

Assist in managing the day-to-day shuttle operation in accordance with location contract terms and company policies and procedures.
Participate in programs to improve client and customer satisfaction.
Assist in managing the day-to-day activities of assigned locations and perform management duties as assigned.
Courteously assist customers.
Assist with equipment maintenance and repair and other general maintenance tasks as directed by the Facility Manager.
Report known accidents, observed or suspected company policy violations, safety hazards, and unusual occurrences to the Facility Manager.
Assist with cleanup of debris, water, oil spills, and similar messes.
Substitute for any position when necessary.
Maintain thorough knowledge of the shuttle operation, transportation route, and local major streets, landmarks, and freeways.
Complete other duties as needed.