CDL Shuttle Driver (DOT)

SP Plus•Milwaukee, WI
•Onsite

About The Position

SP+, a Metropolis company, is an artificial intelligence company that uses computer vision to provide checkout-free parking experiences. The company operates a network of more than 4,000 locations across North America and Europe, with over 23,000 employees. The CDL Shuttle Driver is responsible for the proper and safe operation of shuttle buses and transporting passengers efficiently and safely. The driver provides a positive customer experience, helps passengers reach their destinations, and performs vehicle and facility-related duties. This is a full-time position in Menomonee Falls, with a stated schedule of Monday through Friday, 1:00 p.m. to 8:15 p.m., and pay of $22 per hour.

Requirements

  • Valid CDL Class A, B, or C driver’s license with Passenger Endorsement, maintained in accordance with DOT regulations; the posting’s stated role requirement calls for a valid Class A or B CDL with Passenger Endorsement.
  • Valid DOT Medical Card (Medical Examiner’s Certificate).
  • Valid state-issued driver’s license carried while on duty and an acceptable DMV record.
  • Less than a high school education, or one month of related experience or training, or an equivalent combination of education and experience.
  • Ability to read and comprehend simple instructions, short correspondence, and memos; write simple correspondence; and present information effectively in one-on-one situations.
  • Ability to perform basic arithmetic, including addition, subtraction, multiplication, and division, and use American currency.
  • Ability to maintain a neat, clean appearance and wear the complete uniform.
  • Ability to meet the physical demands of the job, including regularly standing, walking, and handling cash and equipment, occasionally sitting and climbing or balancing, and occasionally lifting or moving up to 75 pounds.

Responsibilities

  • Operate shuttle buses safely and transport passengers efficiently to their destinations.
  • Deliver exceptional client and customer service, answer questions, provide city directions, and ensure positive customer interactions.
  • Perform vehicle inspections, keep bus interiors clean, fuel buses, and log trip counts.
  • Assist disabled passengers.
  • Report to work on every scheduled day, on time and in uniform.
  • Carry a valid state-issued driver’s license while on duty and maintain an acceptable DMV record.
  • Report known accidents, observed or suspected company-policy violations, safety hazards, and unusual occurrences to the Facility Manager.
  • Communicate debris, water, oil spills, and similar conditions to the garage office.
  • Substitute for Cashiers or Valets when necessary and authorized.
  • Maintain knowledge of garage areas, nearby major streets, landmarks, and freeways to help customers travel seamlessly.
  • Assist customers with luggage and other travel items when applicable.
  • Assist the Facility Manager with other duties as needed.
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