CDL Shuttle Driver (DOT)

SP Plus•Cleveland, OH

10d•Onsite

About The Position

SP+ is hiring a CDL Shuttle Driver to operate shuttle buses safely and transport passengers efficiently and seamlessly to their destinations. The role includes providing exceptional customer service, maintaining and inspecting vehicles, assisting passengers, and supporting facility operations. Drivers must maintain a neat appearance and wear the complete uniform while on duty. Special shift availability may depend on location hiring needs; availability for third shift and/or weekends may be required where applicable.

Requirements

Less than a high school education, or one month of related experience or training, or an equivalent combination of education and experience.
Valid CDL Class A, B, or C driver’s license with Passenger Endorsement, maintained in accordance with DOT regulations.
DOT Medical Card (Medical Examiner’s Certificate).
Ability to read and comprehend simple instructions, short correspondence, and memos; write simple correspondence; and present information effectively in one-on-one situations.
Ability to perform basic arithmetic, including operations with two-digit numbers and multiplying or dividing by tens and hundreds, including using American currency.
Maintain a neat and clean appearance and wear the complete uniform at all times.
Ability to stand and walk regularly; handle cash and equipment; occasionally sit and climb or balance; and occasionally lift and/or move up to 75 pounds.
Availability for special shifts, including third shift and/or weekends, if required by the location.

Responsibilities

Operate shuttle buses safely and transport passengers efficiently to their destinations.
Deliver an exceptional customer experience by answering questions, providing city directions, and ensuring positive customer interactions.
Inspect vehicles, maintain clean bus interiors, fuel buses, log trip counts, and assist disabled passengers.
Report to work on every scheduled day, on time and in uniform.
Carry a valid state-issued driver’s license while on duty and maintain an acceptable DMV record.
Report known accidents, observed or suspected policy violations, safety hazards, and unusual occurrences to the Facility Manager.
Communicate debris, water, oil spills, and similar conditions to the garage office.
Substitute for Cashiers or Valets when necessary and authorized.
Maintain thorough knowledge of the garage, nearby major streets, landmarks, and freeways to assist customers.
Assist customers with luggage and other travel items when applicable, such as at an airport location.
Assist the Facility Manager with other duties as needed.