Door Host/Valet - Full Time - Wilshire House
About The Position
Action Property Management is hiring a full-time Door Host/Valet for Wilshire House, a luxury high-rise in Los Angeles. The role combines hospitality, front-door and lobby support, traffic coordination, concierge services, and valet duties. The schedule is Wednesday 3:30 p.m.–12:00 a.m., Thursday and Friday 2:30 p.m.–11:00 p.m., and Saturday and Sunday 3:30 p.m.–12:00 a.m. Compensation is $20–$22 per hour. The Door Host/Valet delivers five-star service to residents and guests, supports the smooth operation and appearance of the entrance and lobby, and helps manage vehicles, packages, access control, and resident requests. Team members are cross-trained in valet duties.
Requirements
- Must be over 18 years of age.
- Must successfully pass a pre-employment background check and drug screening.
- At least six months of customer service experience.
- Must be willing to perform valet duties; positions are cross-trained in all duties.
- Must have a valid California driver's license.
- Polished and professional appearance and demeanor.
- Upbeat, positive team-player attitude.
- Strong judgment and a solutions-oriented approach.
- Proactive customer-service approach.
Nice To Haves
- Hospitality, luxury retail, or fine dining experience is preferred.
- Hospitality Management college students or recent graduates are highly desired.
Responsibilities
- Deliver exceptional five-star customer service and ensure resident satisfaction.
- Oversee and supervise front driveway operations.
- Direct incoming traffic and coordinate with valet staff to manage vehicle status.
- Escort residents and guests into the building in accordance with hospitality guidelines.
- Assist with loading and unloading luggage, groceries, and other items from vehicles.
- Maintain the appearance of the front door, front driveway, and lobby.
- Retrieve, park, and relocate vehicles as part of valet duties.
- Monitor lobby activity and maintain access control.
- Provide concierge services.
- Answer and direct incoming phone calls.
- Manage receipt and distribution of resident parcels.
- Address resident and guest concerns and questions.
Benefits
- Birthday holiday.
- One-on-one mentoring.
- 10 days of vacation.
- Team Member Incentive Program.
- Comprehensive health benefits, including medical, dental, and vision coverage.
- 401(k) with company match.
- Life and disability support for qualifying team members.
- Pet insurance.
- Year-end bonus.
- Employee discounts on retail, travel, and entertainment through LifeMart.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
