Door Host/Valet - Full Time - Wilshire House
About The Position
Action Property Management is seeking a full-time Door Host/Valet for Wilshire House, a luxury high-rise in Los Angeles. The role delivers high-quality hospitality and resident service while overseeing front-driveway operations, coordinating incoming traffic and valet activity, and maintaining the appearance and security of the entrance, driveway, and lobby. Duties also include assisting residents and guests with belongings, performing valet work, providing concierge and phone support, managing parcels, and responding to questions and concerns. The schedule is Wednesday 3:30 p.m.–12:00 a.m., Thursday and Friday 2:30 p.m.–11:00 p.m., and Saturday and Sunday 3:30 p.m.–12:00 a.m. Compensation is $20–$22 per hour.
Requirements
- Must be over 18 years of age.
- Must successfully pass a pre-employment background check and drug screening.
- At least six months of customer service experience.
- Must be willing to perform valet duties; team members will be cross-trained.
- Must have a valid California driver's license.
- Polished and professional appearance and demeanor.
- Upbeat, positive, team-player attitude.
- Strong judgment and a solutions-oriented approach.
- Proactive customer-service approach.
Nice To Haves
- Hospitality, luxury retail, or fine dining experience is preferred.
- Hospitality Management college students or recent graduates are highly desired.
Responsibilities
- Deliver exceptional five-star customer service and support resident satisfaction.
- Oversee and supervise front-driveway operations.
- Direct incoming traffic and coordinate with valet staff to manage vehicle status.
- Escort residents and guests into the building in accordance with hospitality guidelines.
- Assist with loading and unloading luggage, groceries, and other items from vehicles.
- Maintain the appearance of the front door, front driveway, and lobby.
- Retrieve, park, and relocate vehicles as part of valet duties.
- Monitor lobby activity and maintain access control.
- Provide concierge services and answer and direct incoming phone calls.
- Manage the receipt and distribution of resident parcels.
- Address resident and guest questions and concerns.
Benefits
- Birthday holiday
- One-on-one mentoring
- 10 days of vacation
- Team Member Incentive Program
- Medical, dental, and vision benefits
- 401(k) with company match
- Life and disability support for qualifying team members
- Pet insurance
- Year-end bonus
- Employee discounts on retail, travel, and entertainment
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
