Donut Finisher

Hy-Vee, Inc.•Dubuque, IA
•Onsite

About The Position

The Donut Finisher works in Hy-Vee’s Bakery to stock the bakery case with fresh, finished donuts, bagels, and danishes. The role involves preparing and finishing baked goods through glazing, icing, and garnishing, while providing friendly customer service and helping create a welcoming experience. Training is provided.

Requirements

  • High school diploma or equivalent experience.
  • Six months or less of similar or related experience.
  • Ability to follow written, verbal, or diagrammatic instructions with attention to detail.
  • Ability to perform simple addition and subtraction, copy figures, and count and record accurately.
  • Ability to understand and follow verbal or demonstrated directions and communicate supply needs orally or in writing.
  • Ability to work effectively as part of a team to support customer satisfaction and a positive work environment.

Responsibilities

  • Provide prompt, friendly customer service and greet customers positively.
  • Prepare the work area and equipment for donut finishing at the start of each shift.
  • Remove donuts and rolls from the freezer and prepare them for finishing, including placing danishes and cinnamon rolls in the proof box.
  • Heat donuts and rolls in the oven before glazing or icing, then ice and garnish them for the donut case.
  • Review special orders and prepare them as needed.
  • Prepare icings and the glazing area for the following day.
  • Maintain a clean and organized work area throughout the shift.
  • Follow personal hygiene and dress standards.
  • Answer telephone calls promptly and provide helpful customer service.
  • Assist customers at the counter and help in other store areas as needed.
  • Follow Hy-Vee policies and individual store guidelines.
  • Report to work as scheduled and on time.
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