Donor Specialist Full -Time $13.50 - Northridge Store
About The Position
The Donor Specialist examines and grades donated goods for sale in Goodwill of North Georgia Retail stores. The role processes goods at an accelerated pace to meet production goals in a fast-paced environment while following standard operating procedures. The Donor Specialist provides guest service at the donation area, including issuing donation receipts, answering questions, and resolving problems in accordance with agency and departmental procedures. The position also sorts donations, helps maintain a clean and organized donor-door or attended donation center, supports truck drivers with loading and unloading, and follows safety practices. The role requires teamwork, communication with management, and completion of required training and meetings.
Requirements
- Basic math and reading skills.
- Good oral and written communication skills in English and interpersonal skills.
- Ability to work at any Goodwill of North Georgia attended donation center within the territory as needed.
- Must be 18 or older to become certified and licensed to operate a forklift; individuals aged 16 to 17 are not allowed to operate forklifts, balers, or compactors.
- Ability to work in conditions including heat, cold, and dust.
- Ability to meet physical requirements, including bending, reaching, grasping, standing and/or walking for extended periods, and pushing, pulling, and lifting up to 30 pounds, with or without accommodation.
- Must start employment wearing acceptable safety work shoes.
Nice To Haves
- High school diploma or GED preferred.
- One or more years of production experience preferred.
Responsibilities
- Display a professional, patient, and people-first attitude with guests.
- Provide each guest with a donation receipt at the time of donating.
- Answer guest questions and resolve problems by following agency and departmental standard operating procedures.
- Sort donations into designated categories.
- Communicate effectively with management when necessary.
- Perform work tasks according to training playbooks, e-learning, and work instructions.
- Evaluate and navigate decisions effectively.
- Promote and demonstrate cooperation and teamwork with peers.
- Maintain a neat, clean, and organized donor-door area or attended donation center location.
- Follow safety and security practices, including reporting hazards and injuries to management.
- Assist truck drivers with loading and unloading donations.
- Attend and complete required trainings and meetings.
- Perform other duties as assigned by management.
Benefits
- Weekly paychecks
- Paid time off for vacation and holidays
- 25% employee discount
- Health, dental, and vision insurance for staff and their families
- Complimentary uniforms
- Access to free job skills training at Goodwill Career Centers
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
