Donor Specialist Full-Time $13.50 - Westend

Goodwill of North Georgia • Atlanta, GA

3d

About The Position

The Donor Specialist examines and grades donated goods for sale in Goodwill of North Georgia retail stores. The role processes goods at an accelerated pace to meet production goals in a fast-paced environment while following standard operating procedures. Donor Specialists also assist guests at donation centers and help maintain an organized, safe work area.

Requirements

• High school diploma or GED preferred.
• One or more years of production experience preferred.
• Basic math and reading skills.
• Good oral and written communication skills in English, as well as interpersonal skills.
• Must be at least 18 years old to become certified and licensed to operate a forklift; individuals aged 16 to 17 may not operate forklifts, balers, or compactors.
• Must start employment wearing acceptable safety work shoes.
• Must be able to work in heat, cold, and dust.
• Must be able to bend, reach, grasp, stand and/or walk for extended periods, and push, pull, and lift up to 30 pounds, with or without accommodation.

Nice To Haves

• High school diploma or GED.
• One or more years of production experience.

Responsibilities

• Display a professional, patient, people-first attitude when interacting with guests.
• Provide a donation receipt to each guest at the time of donation.
• Answer guest questions and resolve problems by following agency and departmental standard operating procedures.
• Sort donations into designated categories.
• Communicate with management when necessary.
• Perform work tasks according to training playbooks, e-learning, and work instructions.
• Evaluate situations and make decisions effectively.
• Promote cooperation and teamwork with peers.
• Maintain a neat, clean, and organized donor door area or attended donation center location.
• Follow safety and security practices, including reporting hazards and injuries to management.
• Assist truck drivers with loading and unloading donations.
• Attend and complete required trainings and meetings.
• Perform other duties as assigned by management.

Benefits

• Weekly paychecks.
• Paid time off for vacation and holidays.
• 25% employee discount.
• Health, dental, and vision insurance for staff and their families.
• Complimentary uniforms.
• Access to free job skills training at Goodwill Career Centers.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED