Donor Specialist Full-Time $13.50 - Westend

Goodwill of North Georgia•Atlanta, GA

2d•Onsite

About The Position

The Donor Specialist examines and grades donated goods for sale in Goodwill of North Georgia retail stores. The role processes goods quickly to meet production goals in a fast-paced environment while following standard operating procedures. It also supports donors at the donation area, sorts donations, helps maintain a safe and organized workspace, and works cooperatively with colleagues.

Requirements

Must be 18 or older to become certified and licensed to operate a forklift.
Individuals aged 16 to 17 may not operate forklifts, balers, or compactors.
Must have basic math and reading skills.
Must have good oral and written communication skills in English and interpersonal skills.
Must start employment wearing acceptable safety work shoes.
Must be able to work in heat, cold, and dust.
Must be able to bend, reach, grasp, stand and/or walk for extended periods, and push, pull, and lift up to 30 pounds, with or without accommodation.

Nice To Haves

High school diploma or GED preferred.
One or more years of production experience preferred.

Responsibilities

Maintain a professional, patient, people-first attitude when interacting with guests.
Provide each guest with a donation receipt at the time of donating.
Answer guest questions and resolve problems by following agency and departmental procedures.
Sort donations into designated categories.
Communicate with management when necessary.
Perform tasks according to training playbooks, e-learning, and work instructions.
Evaluate situations and make decisions effectively.
Promote cooperation and teamwork with peers.
Keep the donor door area or attended donation center location neat, clean, and organized.
Follow safety and security practices, including reporting hazards and injuries to management.
Assist truck drivers with loading and unloading donations.
Attend and complete required trainings and meetings.
Perform other duties as assigned by management.