Donor Database Coordinator

Christian Family SolutionsGermantown, WI
Hybrid

About The Position

Christian Family Solutions is seeking a Donor Database Coordinator to manage and optimize their donor database and fundraising systems. This role is crucial for maintaining accurate donor records, ensuring reliable reporting, and supporting efficient fundraising operations that contribute to the ministry's long-term sustainability. This is a 32-hour per week, benefit-eligible position based out of their corporate office in Germantown, Wisconsin, with potential for hybrid work. The selected candidate will be eligible for Christian Family Solutions’ comprehensive benefits package.

Requirements

  • Bachelor’s degree in Communications, Public relations or related field or equivalent combination of education and experience.
  • 2+ years experience administering a donor database or fundraising CRM (Salesforce preferred).
  • Strong attention to detail with the ability to maintain accurate and confidential records.
  • Experience with reporting, data analysis, and basic system configuration.
  • Ability to collaborate across departments and manage multiple priorities.
  • Strong written and verbal communication skills.
  • Willingness to support the mission and values of Christian Family Solutions.

Nice To Haves

  • Active member of a WELS, ELS, or confessional Lutheran church strongly preferred.

Responsibilities

  • Serve as the primary administrator of the donor CRM.
  • Support fundraising operations and donor communications.
  • Process gifts and acknowledgements.
  • Ensure data integrity and perform reconciliation with Finance.
  • Manage system integrations and coordinate with external technology partners.
  • Support system enhancements to ensure advancement systems are effective and reliable.
  • Assist with donor appeals, campaigns, events, and special communications by creating donor lists, tracking results, and calculating appeal performance.
  • Provide internal system support and basic training to staff.

Benefits

  • health, dental, and vision insurance
  • short- and long-term disability
  • life insurance
  • a 401(k) plan with employer match
  • paid time off (PTO)
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