About The Position

The Donations Processor receives donated goods while providing excellent customer service to Goodwill donors. The role sorts donated goods and delivers them to merchandise pricing staff to meet daily production standards and goals. The employee promotes and adheres to Goodwill-Easter Seals’ mission and values. In store operations, the Donations Processor follows policies and procedures and executes directives in a timely manner. The role contributes to a welcoming customer experience, helps provide a work environment where participants can be trained and developed, and contributes to a safe environment for employees and customers. A typical part-time schedule is up to 20 hours per week.

Requirements

  • Ability to communicate effectively with supervisors, employees, and customers.
  • Ability to work independently and coordinate multiple projects simultaneously.
  • Excellent organizational skills.
  • Ability to prioritize.
  • Excellent decision-making skills.
  • Strong attention to detail.
  • Ability and desire to provide excellent customer service.
  • Ability to interact with a diverse population in a human services setting.
  • High level of initiative and self-motivation.
  • Perseverance and commitment to getting the job done.

Nice To Haves

  • 0–3 years of relevant experience preferred.
  • High school diploma or equivalent preferred.

Responsibilities

  • Receive donated goods and provide excellent customer service to donors.
  • Sort donated goods and deliver them to merchandise pricing staff to meet daily production standards and goals.
  • Follow store policies and procedures and execute directives in a timely manner.
  • Help create a welcoming atmosphere and a high level of customer service throughout the store.
  • Help provide a work environment where participants can be trained and developed in achieving their goals.
  • Contribute to a safe and welcoming environment for employees and customers.
  • Promote and adhere to Goodwill-Easter Seals’ mission and values.

Benefits

  • Flexible hours.
  • Paid time off (PTO) program.
  • Medical, dental, and vision plans.
  • Employer-paid life insurance.
  • 401(k) plan with employer match.
  • Employee discount.
  • Opportunities for career development and advancement.
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