Maple Grove, MN

Ivy Rehab • Maple Grove, MN

1d • $20 - $22

About The Position

The Patient Coordinator is the first point of contact for patients and helps provide a welcoming, organized, and efficient clinic experience. The role supports front-office operations, including patient registration, scheduling, and other administrative tasks, to coordinate care between patients and the clinical team. Responsibilities include supporting clinic workflows, maintaining accurate patient records, managing appointments, and providing excellent customer service to patients and families.

Requirements

• Proficiency in Microsoft Office applications, including Excel, Word, and Outlook.
• Strong time-management skills and ability to multitask in a fast-paced environment.
• Self-motivation and a drive to exceed patient expectations.
• Adaptability and a positive attitude with fluctuating workloads.
• Eagerness to learn and grow.
• Dedication to exceptional patient outcomes and quality of care.

Nice To Haves

• At least 2 years of administrative experience in a healthcare setting is preferred.

Responsibilities

• Serve as the first point of contact for patients.
• Support front-office operations, including patient registration and scheduling.
• Coordinate between patients and the clinical team.
• Support clinic workflows and administrative tasks.
• Maintain accurate patient records and manage appointments.
• Provide excellent customer service to patients and families.

Benefits

• Employee Assistance Program
• Discount program
• Complementary therapy services
• 401(k) with company match
• PTO accrual
• Six holidays
• Access to an online education platform for learning and development
• Paid parental leave after 26 weeks of employment

What This Job Offers

• Job Type: Full-time
• Education Level: No Education Listed