Donations Processor - 80th Circle N. - Maple Grove, MN (Full-Time)

80th Cr Store • Maple Grove, MN

20h • Onsite

About The Position

The Donations Processor receives donated goods while providing excellent customer service to Goodwill donors. The role sorts donated goods and delivers them to merchandise pricing staff to meet daily production standards and goals. The employee promotes and adheres to Goodwill-Easter Seals’ mission and values.

The position follows store policies, procedures, and directives; helps create a welcoming customer experience; supports a work environment where program participants can train and develop toward their goals; and contributes to a safe environment for employees and customers. Employees may be cross-trained and asked to train new employees.

A typical full-time schedule is 35–40 hours per week, with open availability for a combination of days, nights, and weekends, totaling at least 35 hours weekly. There are no overnight or late closing shifts, and holiday hours are limited. Retail locations close on New Year’s Day, Easter Sunday, Independence Day, Thanksgiving Day, Christmas Eve, and Christmas Day.

Requirements

• Ability to communicate effectively with supervisors, employees, and customers.
• Ability to work independently and coordinate multiple projects simultaneously.
• Excellent organizational skills and ability to prioritize.
• Excellent decision-making skills and strong attention to detail.
• Ability and desire to provide excellent customer service.
• Ability to interact with a diverse population in a human services setting.
• High initiative and self-motivation, perseverance, and commitment to completing work.
• Open schedule availability for a combination of days, nights, and weekends, totaling at least 35 hours per week.
• Willingness and ability to be cross-trained and train new employees.

Nice To Haves

• 0–3 years of relevant experience preferred.
• High school diploma or equivalent preferred.

Responsibilities

• Receive donated goods and provide excellent customer service to donors.
• Sort donated goods and deliver them to merchandise pricing staff to meet daily production standards and goals.
• Follow store policies and procedures and execute directives in a timely manner.
• Help ensure customers experience a welcoming atmosphere throughout the store.
• Provide a work environment in which program participants can train and develop toward their goals.
• Contribute to a safe, welcoming environment for employees and customers.
• Be willing and able to cross-train and train new employees.

Benefits

• Competitive pay
• Flexible hours
• Generous paid time off (PTO) program
• Medical, dental, and vision plans
• Employer-paid life insurance
• 401(k) plan with employer match
• Employee discount
• No overnight or late closing shifts and limited holiday hours
• Career development and advancement opportunities

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED