Donations Processor - West St. Paul, MN - (Full-Time)

Goodwill-Easter Seals Minnesota•West Saint Paul, MN

5d•$15 - $20

About The Position

The Donations Processor receives donated goods while providing excellent customer service to Goodwill donors. The role sorts donated goods and delivers them to merchandise pricing staff to meet daily production standards and goals. It also promotes and adheres to Goodwill-Easter Seals’ mission and values. The position follows store policies, procedures, and directives; helps create a welcoming customer experience; supports a work environment where program participants can train and develop toward their goals; and contributes to a safe environment for employees and customers. A typical full-time schedule is 35–40 hours per week, with open availability for a combination of days, nights, and weekends totaling at least 35 hours weekly. Employees must be willing and able to be cross-trained and train new employees. The pay range is $14.55–$20.01 per hour. Goodwill-Easter Seals Minnesota describes its benefits and workplace offerings as including flexible hours, paid time off, medical, dental and vision plans, employer-paid life insurance, a 401(k) plan with employer match, an employee discount, career development and advancement opportunities, and a work-life-balance focus. Retail locations are closed on New Year’s Day, Easter Sunday, Independence Day, Thanksgiving Day, Christmas Eve, and Christmas Day; overnight and late closing shifts are not scheduled, and holiday hours are limited.

Requirements

Ability to communicate effectively with supervisors, employees, and customers.
Ability to work independently and coordinate multiple projects simultaneously.
Strong organizational skills and ability to prioritize.
Strong decision-making skills and attention to detail.
Ability and desire to provide excellent customer service.
Ability to interact with a diverse population in a human services setting.
High initiative and self-motivation.
Perseverance and commitment to completing the job.
Open schedule availability for a combination of days, nights, and weekends, totaling at least 35 hours per week.
Willingness and ability to be cross-trained and train new employees.

Nice To Haves

0–3 years of relevant experience preferred.
High school diploma or equivalent preferred.

Responsibilities

Receive donated goods and provide excellent customer service to donors.
Sort donated goods and deliver them to merchandise pricing staff to meet daily production standards and goals.
Follow store policies and procedures and execute directives in a timely manner.
Help create a welcoming atmosphere and a high level of customer service throughout the store.
Provide a work environment where program participants can train and develop toward their goals.
Help contribute to a safe and welcoming environment for employees and customers.
Promote and adhere to Goodwill-Easter Seals’ mission and values.
Be willing and able to cross-train and train new employees.