Donations Processor - West St. Paul, MN - (Full-Time)

Store Location • West St Paul, MN

5d

About The Position

The Donations Processor receives donated goods while providing excellent customer service to Goodwill donors. The role sorts donations and delivers them to merchandise pricing staff to help meet daily production standards and goals. The position promotes and adheres to Goodwill-Easter Seals’ mission and values.

The role follows store policies, procedures, and directives; contributes to a welcoming customer experience and a safe environment for employees and customers; and helps provide a work environment where program participants can be trained and supported in achieving their goals. A typical full-time schedule is 35–40 hours per week, with open availability for a combination of days, nights, and weekends totaling at least 35 hours weekly. The employee must be willing and able to be cross-trained and train new employees.

Requirements

• Ability to communicate effectively with supervisors, employees, and customers.
• Ability to work independently and coordinate multiple projects simultaneously.
• Excellent organizational skills and ability to prioritize.
• Excellent decision-making skills and strong attention to detail.
• Ability and desire to provide excellent customer service.
• Ability to interact with a diverse population in a human services setting.
• High initiative and self-motivation.
• Perseverance and commitment to completing the job.
• Open schedule availability, including a combination of days, nights, and weekends totaling at least 35 hours per week.
• Willingness and ability to be cross-trained and train new employees.
• 0–3 years of relevant experience preferred.
• High school diploma or equivalent preferred.

Nice To Haves

• 0–3 years of relevant experience.
• High school diploma or equivalent.

Responsibilities

• Receive donated goods and provide excellent customer service to donors.
• Sort donated goods and deliver them to merchandise pricing staff to meet daily production standards and goals.
• Follow store policies and procedures and execute directives in a timely manner.
• Help create a welcoming, high-quality customer service experience throughout the store.
• Help provide a work environment where program participants can be trained and developed toward achieving their goals.
• Contribute to a safe and welcoming environment for employees and customers.
• Be available for a combination of days, nights, and weekends, totaling at least 35 hours per week.
• Be willing and able to cross-train and train new employees.
• Promote and adhere to Goodwill-Easter Seals’ mission and values.

Benefits

• Competitive pay: $14.55–$20.01 per hour.
• Flexible hours.
• Generous paid time off (PTO) program.
• Competitive medical, dental, and vision plans.
• Employer-paid life insurance.
• 401(k) plan with employer match.
• Employee discount.
• No overnight or late closing shifts; limited holiday hours.
• Career development and advancement opportunities.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED