Donations Processor - Shakopee, MN - (Full-Time)

Shakopee • Shakopee, MN

2d • Onsite

About The Position

The Donations Processor receives donated goods while providing excellent customer service to Goodwill donors. The role sorts donated goods and delivers them to merchandise pricing staff to meet daily production standards and goals. It promotes and adheres to Goodwill-Easter Seals’ mission and values.

The position supports store operations by following policies, procedures, and directives; helps create a welcoming customer experience; contributes to a work environment where program participants can be trained and developed; and helps maintain a safe, welcoming environment for employees and customers. A typical full-time schedule is 35–40 hours per week, with open availability for a combination of days, nights, and weekends. Employees must be willing and able to cross-train and train new employees. There are no overnight or late closing shifts, and holiday hours are limited.

Goodwill-Easter Seals Minnesota is a 501(c)(3) nonprofit that has worked with partners to create career possibilities since 1919. Proceeds from its stores support nearly 20 programs that help job seekers access resources and find careers with opportunities for advancement. The organization is an Equal Opportunity Employer.

Requirements

• Ability to communicate effectively with supervisors, employees, and customers.
• Ability to work independently and coordinate multiple projects simultaneously.
• Strong organizational skills and ability to prioritize.
• Strong decision-making skills and attention to detail.
• Ability and desire to provide excellent customer service.
• Ability to interact with a diverse population in a human services setting.
• High initiative and self-motivation, perseverance, and commitment to completing work.
• Open schedule availability for a combination of days, nights, and weekends, totaling at least 35 hours per week.
• Willingness and ability to cross-train and train new employees.
• High school diploma or equivalent preferred.
• 0–3 years of relevant experience preferred.

Nice To Haves

• High school diploma or equivalent.
• 0–3 years of relevant experience.

Responsibilities

• Receive donated goods while providing excellent customer service to donors.
• Sort donated goods and deliver them to merchandise pricing staff to meet daily production standards and goals.
• Follow store policies and procedures and execute directives in a timely manner.
• Help create a welcoming atmosphere and a high level of customer service throughout the store.
• Provide a work environment that supports training and development for program participants.
• Help contribute to a safe and welcoming environment for employees and customers.
• Be willing and able to cross-train and train new employees.
• Promote and adhere to Goodwill-Easter Seals’ mission and values.

Benefits

• Competitive pay of $14.55–$20.01 per hour.
• Flexible hours.
• Generous paid time off (PTO) program.
• Medical, dental, and vision plans.
• Employer-paid life insurance.
• 401(k) plan with employer match.
• Employee discount.
• No overnight or late closing shifts and limited holiday hours.
• Retail locations are closed on New Year’s Day, Easter Sunday, Independence Day, Thanksgiving Day, Christmas Eve, and Christmas Day.
• Opportunities for career development and advancement.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED