Donations Processor - Minneapolis, MN - (Full-Time)
About The Position
The Donations Processor receives donated goods while providing excellent customer service to Goodwill donors. The role sorts donated goods and delivers them to merchandise pricing staff to meet daily production standards and goals. The processor promotes and adheres to Goodwill-Easter Seals’ mission and values. In store operations, the processor follows policies and procedures and carries out directives promptly. The role helps create a welcoming atmosphere and high level of customer service throughout the store, contributes to a safe environment for employees and customers, and helps provide a work environment where program participants can be trained and supported in achieving their goals. A typical full-time schedule is 35–40 hours per week, with open availability across a combination of days, nights, and weekends totaling at least 35 hours per week. The role requires willingness and ability to be cross-trained and to train new employees. The position is based in Minneapolis, Minnesota.
Requirements
- Ability to communicate effectively with supervisors, employees, and customers.
- Ability to work independently and coordinate multiple projects simultaneously.
- Excellent organizational skills.
- Ability to prioritize.
- Excellent decision-making skills.
- Strong attention to detail.
- Ability and desire to provide excellent customer service.
- Ability to interact with a diverse population in a human services setting.
- High level of initiative and self-motivation.
- Perseverance and commitment to completing the job.
- Availability for a combination of days, nights, and weekends totaling at least 35 hours per week.
- Willingness and ability to be cross-trained and to train new employees.
Nice To Haves
- 0–3 years of relevant experience preferred.
- High school diploma or equivalent preferred.
Responsibilities
- Receive donated goods while providing excellent customer service to donors.
- Sort donated goods and deliver them to merchandise pricing staff to meet daily production standards and goals.
- Follow store policies and procedures and execute directives in a timely manner.
- Help create a welcoming atmosphere and provide a high level of customer service throughout the store.
- Help provide a work environment that trains and develops program participants as they work toward their goals.
- Contribute to a safe and welcoming environment for employees and customers.
- Be willing and able to cross-train and train new employees.
- Promote and adhere to Goodwill-Easter Seals’ mission and values.
Benefits
- Competitive pay.
- Flexible hours.
- Generous paid time off (PTO) program.
- Competitive medical, dental, and vision plans.
- Employer-paid life insurance.
- 401(k) plan with employer match.
- Employee discount.
- No overnight or late closing shifts and limited holiday hours.
- Retail locations are closed on New Year’s Day, Easter Sunday, Independence Day, Thanksgiving Day, Christmas Eve, and Christmas Day.
- Opportunities for career development and advancement.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
