DONATION WAREHOUSE ASSOCIATE

Goodwill Southeast Georgia•Rincon, GA

78d•$0 - $13

About The Position

The Donation Warehouse Associate is the first point of contact for donors and customers and helps ensure a positive experience through excellent customer service. The role assists with unloading, categorizing, and processing donations; maintains clean and organized work areas; keeps accurate donation records; and follows safety and security practices. The position supports Goodwill’s retail and organizational mission by helping meet store goals, processing donations promptly, and contributing to the community. Work is performed indoors and outdoors, with exposure to varying weather conditions, dust, and moderate physical exertion.

Requirements

High school diploma or GED, or equivalent job-related experience.
Strong interpersonal communication skills.
Ability to quickly assess donated goods and determine appropriate routing.
Functional reading and writing skills.
Good eyesight and color vision.
Ability to work a flexible schedule, including evenings, weekends, and holidays as required.
Ability to lift and carry 40–60 pounds.
Ability to push or pull up to 100 pounds.
Frequent standing, bending, kneeling, reaching, stooping, squatting, and pushing.
Ability to work indoors and outdoors and tolerate varying weather conditions and dust.
Ability to adapt to a fast-paced work environment with occasional short deadlines.

Responsibilities

Greet donors promptly and courteously, assist them with unloading donations, offer tax receipts, and thank them for their donations.
Provide excellent customer service to donors and customers and work toward donor and customer satisfaction.
Maintain accurate daily donation counts.
Assess donations, sort them into appropriate categories, prioritize hard goods, and ensure donations are processed within 24 hours.
Keep the drive-through and work areas clean, neat, and organized.
Transport trash to the compactor or dumpster and operate the compactor as needed.
Follow safety policies and report hazards or injuries to help maintain a safe and secure work environment.
Work with store management to meet store goals and deadlines.
Participate in activities outside of the store as needed and attend assigned training sessions.
Complete tasks that support Goodwill’s retail and organizational mission and overall goals.