Part-Time Donation Services Associate -Greeley Store

Greeley Store • Greeley, CO

10h

About The Position

The Associate I, Donation Services is typically the first point of contact for customers dropping off items at retail centers or stand-alone donation centers. The associate greets customers, answers questions, and provides friendly, efficient service. Duties include helping customers unload donations, handling donated goods with care, inspecting and sorting items for the sales floor or shipment, and keeping donation entrances and parking areas safe, clean, and organized.

When assigned to a remote donation center, the associate may maintain the site, shed, or trailer; follow opening and closing procedures; keep supplies stocked; monitor and report donation levels; and communicate when a trailer or warehouse is becoming full and a truck is needed. The associate may also help drivers load or unload donations, cross-train in other departments, provide backup in other areas, and work at a store donation center or stand-alone center as needed. The role works outdoors in varying weather conditions and temperatures. The position is part-time, with PM shifts, and requires weekend availability. The posted pay is $17.01 per hour.

Requirements

• Ability to perform the essential duties satisfactorily, with reasonable accommodations available for individuals with disabilities.
• Ability to make decisions according to Goodwill standards and guidelines.
• Basic computer skills, including logging into a computer system to order supplies and sending and receiving email.
• Ability to work in various weather conditions and temperatures.
• Ability to use safety equipment, such as a dolly or pallet jack, to assist with lifting heavy objects.
• Ability to read, comprehend, write, and communicate effectively in English.
• Ability to communicate effectively with customers, managers, supervisors, staff, and peers.
• Ability to work a varied schedule that includes weekends, evenings, and holidays, with occasional overtime as necessary.
• Ability to meet the listed physical demands, including frequent lifting and carrying of heavy items and continuous standing and walking.

Nice To Haves

• High school diploma or equivalent preferred.
• One year of retail experience preferred.

Responsibilities

• Greet customers promptly, answer product questions as needed, and provide excellent customer service.
• Assist customers by unloading donations from vehicles or other areas.
• Handle donations carefully and sort them into appropriate bins or production areas.
• Inspect donations and determine their quality and whether they should go to the sales floor or be shipped to another location.
• Maintain a safe, organized, and clean environment in donation entrances and parking areas.
• Maintain remote donation centers, sheds, or trailers when applicable, including following opening and closing procedures.
• Keep supplies stocked at remote sites as needed.
• Track and report donation levels daily at remote donation centers to prevent trailers from becoming overstocked.
• Communicate promptly when a donation warehouse or trailer is becoming full and a truck is needed.
• Follow retail center and donation center policies and procedures.
• Assist drivers with loading and unloading donations onto trucks when necessary.
• Follow safety processes and procedures to help maintain a safe environment for employees and customers.
• Cross-train in other departments or areas and provide backup as required.
• Report to a store donation center or stand-alone center when necessary.

Benefits

• Eligible for DailyPay, a voluntary benefit that gives employees access to their pay on their own schedule.
• Part-time employees in the Retail and Sales/Operations Division are eligible for paid holidays, sick leave, jury duty, and bereavement leave.
• All employees may make pre-tax or post-tax (Roth) contributions to the retirement plan; employees must be at least 18 years old to participate.
• Goodwill of Colorado is an eligible employer for the Public Service Loan Forgiveness Program.

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Education Level: High school or GED