Part-Time Donation Services Associate - Iliff Store

Goodwill of Colorado • Aurora, CO

1d • Onsite

About The Position

The Associate I, Donation Services is typically the first point of contact for customers dropping off items at retail centers or stand-alone donation centers. The associate greets customers, provides friendly and efficient service, and may help unload donations from vehicles or other areas. Donated goods must be handled with care, inspected, and sorted appropriately for the sales floor or shipment to other locations. The role helps maintain a safe, clean, and organized donations entrance and parking area, and may include work at remote donation sites, sheds, or trailers. The position works outside in varying weather conditions and temperatures. Part-time PM shifts are available; weekend availability is required, and the schedule may also include evenings and holidays, with occasional overtime as necessary. Pay is $17.01 per hour. The position is eligible for Daily Pay. Part-time employees in the Retail and Sales/Operations Division are eligible for paid holidays, sick leave, jury duty, and bereavement leave. Employees may contribute to the retirement plan on a pre-tax or post-tax (Roth) basis; participation requires being at least 18 years old. Goodwill of Colorado is an eligible employer for the Public Service Loan Forgiveness Program.

Requirements

• Ability to perform the essential duties satisfactorily; reasonable accommodations may be made for individuals with disabilities.
• Must be able to make decisions by following Goodwill standards and guidelines.
• Basic computer skills to log into a computer system, order supplies, and send and receive email.
• Ability to work in various weather conditions and varying temperatures.
• Ability to use safety equipment, such as a dolly or pallet jack, to assist with lifting heavy objects.
• Ability to read, comprehend, write, and communicate effectively in English.
• Ability to communicate effectively with customers, managers, supervisors, staff, and peers.
• Must be available to work weekends; the schedule may include evenings and holidays, with occasional overtime as necessary.
• Must meet the stated physical demands, including frequent lifting and carrying of heavy items and frequent pushing and pulling.

Nice To Haves

• High school diploma or equivalent preferred.
• One year of retail experience preferred.

Responsibilities

• Greet customers promptly, answer product questions as needed, and provide excellent customer service.
• Assist customers by unloading donations from vehicles or other areas.
• Handle donated items with care and sort them into appropriate bins or production areas.
• Inspect donations and determine their quality for sorting to the sales floor or shipment to other locations.
• Maintain a safe, organized, and clean donations entrance and parking area for customers and employees.
• When assigned to a remote site, maintain donation centers, sheds, or trailers and follow opening and closing procedures.
• Keep supplies stocked at remote sites as needed.
• Track and report donation levels daily at remote centers to help prevent trailers from becoming overstocked.
• Communicate promptly when a donation warehouse or trailer is becoming full and a truck is needed.
• Follow retail center and donation center policies and procedures.
• Assist drivers with loading and unloading donations onto trucks when necessary.
• Follow safety processes and procedures to support a safe working environment.
• Cross-train in other departments or areas and provide backup as required.
• Report to the store ADC or stand-alone center when necessary.
• Perform additional duties and responsibilities as required.

Benefits

• Daily Pay access, allowing employees to access pay on their own schedule.
• Part-time Retail and Sales/Operations employees are eligible for paid holidays, sick leave, jury duty, and bereavement leave.
• Employees may make pre-tax or post-tax (Roth) contributions to the retirement plan; employees must be at least 18 to participate.
• Public Service Loan Forgiveness Program-eligible employer.

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Education Level: High school or GED