Part-Time Donation Services Associate - Leetsdale Store

Goodwill of Colorado • Denver, CO

5d • Onsite

About The Position

The Associate I, Donation Services is typically the first point of contact for customers dropping off items at retail centers or stand-alone donation centers. The role provides timely, friendly customer service and may include lifting or unloading donations from vehicles or other areas. Associates handle donated goods with care, inspect and sort donations, and help maintain safe, organized, and clean donation areas. The position works outdoors in varying weather conditions and temperatures. The role may also involve maintaining remote donation sites, tracking donation levels, coordinating truck pickups, assisting drivers, and cross-training or providing backup in other departments. A varied schedule that includes evenings, weekends, and holidays is required, with occasional overtime as necessary. This is a part-time position paying $20.34 per hour. The posting is scheduled to remain open through November 6, 2026.

Requirements

• Ability to perform the essential duties satisfactorily; reasonable accommodations may be made for individuals with disabilities.
• Ability to make decisions in accordance with Goodwill standards and guidelines.
• Basic computer skills, including logging into a computer system to order supplies and sending and receiving email.
• Ability to work in varying weather conditions and temperatures.
• Ability to use safety equipment, such as a dolly or pallet jack, to assist with lifting heavy objects.
• Ability to read, comprehend, write, and communicate effectively in English.
• Ability to communicate effectively with customers, managers, supervisors, staff, and peers.
• Ability to work a varied schedule that includes evenings, weekends, and holidays, with occasional overtime as necessary.
• Ability to meet the physical demands of the role, including frequent lifting and carrying of heavy items and continuous walking and standing.

Nice To Haves

• High school diploma or equivalent preferred.
• One year of retail experience preferred.

Responsibilities

• Greet customers promptly, answer product questions as needed, and provide excellent customer service.
• Unload donations from customers’ vehicles or other areas and handle donated items with care.
• Inspect donations and sort them into appropriate bins or production areas, determining whether items are suitable for the sales floor or shipment to other locations.
• Maintain a safe, organized, and clean environment in donation entrances and parking lot areas.
• When assigned to a remote donation center, shed, or trailer, follow opening and closing procedures and keep supplies stocked.
• Track and report donation levels at remote sites to prevent trailers from becoming overstocked.
• Communicate promptly when a donation warehouse or trailer is becoming full and a truck is needed.
• Follow retail center and donation center policies, procedures, and safety processes.
• Assist drivers with loading and unloading donations onto trucks when needed.
• Cross-train in other departments or areas and provide backup as required.
• Report to the store ADC or a stand-alone center when necessary.
• Perform additional duties and responsibilities as required.

Benefits

• DailyPay access to earned pay on an employee-selected schedule; voluntary benefit.
• Part-time employees in the Retail and Sales/Operations Division are eligible for paid holidays, sick leave, jury duty leave, and bereavement leave.
• Employees may make pre-tax or post-tax (Roth) contributions to the retirement plan; participation requires being at least 18 years old.
• Goodwill of Colorado is an employer eligible for the Public Service Loan Forgiveness Program.

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Education Level: High school or GED