Donation Processing Associate (PM)

The Salvation Army Central Territory • Gurnee, IL

2d • Onsite

About The Position

The Salvation Army is an international movement and part of the universal Christian church. Its mission is to preach the gospel of Jesus Christ and meet human needs in His name without discrimination. Thrift stores help fund Adult Rehabilitation Centers and provide affordable shopping options to the community.

The Donation Processing Associate is the first point of contact for donors. The role combines customer service and donation processing to support The Salvation Army’s community programs. The associate processes and tracks donations, keeps the donation area organized, handles and sorts donated items, and supports production processes. The position pays $15.00 per hour and is part-time, up to 20 hours per week. The scheduled shift is 4:30 p.m.–8:30 p.m.; availability on Sundays from 10 a.m.–3 p.m. is required. The position is located in Gurnee.

Requirements

• High school diploma or currently pursuing one.
• Strong English communication skills for interactions with donors and team members.
• Basic computer skills and ability to learn new systems.
• Basic math skills.
• Ability to pass a pre-employment background check.
• Availability for a flexible schedule that includes weekends and evenings.
• Ability to regularly lift and move up to 50 pounds and occasionally lift and move up to 100 pounds.
• Ability to stand for extended periods and walk, reach, climb, balance, stoop, kneel, and crouch as needed.
• Ability to work in various weather conditions, including outdoor exposure.

Responsibilities

• Greet donors, provide assistance, and deliver exceptional donor service.
• Process and accurately track donations.
• Maintain a clean and well-organized donation area.
• Sort, load, and unload Salvation Army trucks according to center policy.
• Power sort donations as they arrive, where applicable.
• Support production processes as needed.
• Safeguard donated materials and assigned equipment.
• Report complaints, damage, or injuries occurring in the donation area.
• Guide donors on acceptable materials and provide information about pickup services for heavy items.

Benefits

• 403(b) retirement savings plan with immediate eligibility.
• Voluntary life insurance options.
• Paid time off, prorated for part-time employees.
• Vacation days, with accrual beginning after the first month and eligibility after 90 days.
• Personal days, with eligibility after 90 days.
• Sick days with discretionary days.
• Paid holidays with immediate eligibility.

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Education Level: High school or GED