Part-Time Donation Processing Associate

The Salvation Army USA Central Territory • Independence Charter Township, MI

2h • $14 - $16 • Onsite

About The Position

The Donation Processing Associate works at The Salvation Army Thrift Store in Clarkston, Michigan, helping turn donations into funding for community programs. The role is the first point of contact for donors and combines customer service, donation processing, and support for the store’s production processes. The schedule is part-time, 25 hours per week, including evenings, weekends, and holidays as scheduled. Paid training is provided on donation processing, production standards, and store procedures, with ongoing coaching and support from store leadership.

Requirements

• High school diploma or currently pursuing one.
• Strong English communication skills for donor and team interactions.
• Basic computer skills and ability to learn new systems.
• Basic math skills.
• Ability to pass a pre-employment background check.
• Availability for a flexible schedule that includes weekends, holidays, and evenings.
• Ability to regularly lift and move up to 50 pounds and occasionally lift and move up to 100 pounds.
• Ability to stand for extended periods and walk, reach, climb, balance, stoop, kneel, and crouch as needed.
• Ability to work in various weather conditions, including outdoor exposure.

Responsibilities

• Greet donors, provide assistance, and deliver exceptional donor service.
• Process and track donations accurately.
• Maintain a clean and well-organized donation area.
• Sort, load, and unload Salvation Army trucks according to center policy.
• Power sort donations as they arrive, where applicable.
• Support production processes as needed.
• Safeguard donated materials and assigned equipment.
• Report complaints, damage, or injuries occurring in the donation area.
• Guide donors on acceptable materials and provide information about pickup services for heavy items.

Benefits

• Paid training on donation processing, production standards, and store procedures.
• Ongoing coaching and support from store leadership.
• Opportunity to build retail and customer service skills.
• Employee discount.
• Employee Assistance Program.

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Education Level: High school or GED