Part-Time Donation Processing Associate
About The Position
The Salvation Army Thrift Store is hiring a part-time Donation Processing Associate in Garden City, Michigan. The role is the first point of contact for donors and combines customer service and donation processing to support the Salvation Army’s community programs. The position pays $13.73–$15.73 per hour and is scheduled for 20 hours per week, including evenings, weekends, and holidays as scheduled. Paid training is provided in donation processing, production standards, and store procedures, with ongoing coaching and support from store leadership. The role also offers an opportunity to build retail and customer service skills.
Requirements
- High school diploma or currently pursuing one.
- Strong English communication skills for interactions with donors and team members.
- Basic computer skills and ability to learn new systems.
- Basic math skills.
- Ability to pass a pre-employment background check.
- Availability for a flexible schedule that includes weekends, holidays, and evenings.
- Ability to regularly lift and move up to 50 pounds and occasionally lift and move up to 100 pounds.
- Ability to stand for extended periods and walk, reach, climb, balance, stoop, kneel, and crouch as needed.
- Ability to work in various weather conditions, including outdoor exposure.
Responsibilities
- Greet donors, offer assistance, and provide exceptional donor service.
- Process and track donations accurately.
- Maintain a clean and well-organized donation area.
- Sort, load, and unload Salvation Army trucks according to center policy.
- Power-sort donations as they arrive, where applicable.
- Support production processes as needed.
- Safeguard donated materials and assigned equipment.
- Report complaints, damage, or injuries occurring in the donation area.
- Guide donors on acceptable materials and provide information about pickup services for heavy items.
- Meet daily production goals and contribute to accurate donation tracking and receipting.
Benefits
- Paid training
- Ongoing coaching and support from store leadership
- Opportunity to build retail and customer service skills
- Employee discount
- Employee Assistance Program
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What This Job Offers
Job Type
Part-time
Career Level
Entry Level
Education Level
High school or GED
