Part-Time Donation Processing Associate
About The Position
The Donation Processing Associate works at The Salvation Army Thrift Store in Garden City, Michigan, serving as a first point of contact for donors and helping turn donations into funding for community programs. The role combines donor customer service, donation processing, and support for store production processes. Paid training is provided in donation processing, production standards, and store procedures, with ongoing coaching and support from store leadership. The position is part-time, scheduled for 20 hours per week, including evenings, weekends, and holidays as scheduled. The hourly pay range is $13.73 to $15.73. The work includes maintaining an organized donation area and may involve outdoor exposure and working in varying weather conditions.
Requirements
- High school diploma or currently pursuing a high school diploma.
- Strong English communication skills for interactions with donors and team members.
- Basic computer skills and ability to learn new systems.
- Basic math skills.
- Ability to pass a pre-employment background check.
- Availability for a flexible schedule that includes evenings, weekends, and holidays.
- Ability to regularly lift and move up to 50 pounds and occasionally lift and move up to 100 pounds.
- Ability to stand for extended periods and walk, reach, climb, balance, stoop, kneel, and crouch as needed.
- Ability to work in various weather conditions, including outdoor exposure.
Responsibilities
- Greet donors and provide assistance and exceptional donor service.
- Process and track donations accurately, including donation receipting.
- Maintain a clean and well-organized donation area.
- Sort, load, and unload Salvation Army trucks according to center policy.
- Power sort donations as they arrive, where applicable.
- Support production processes as needed.
- Safeguard donated materials and assigned equipment.
- Report complaints, damage, or injuries occurring in the donation area.
- Guide donors on acceptable materials and provide information about pickup services for heavy items.
- Collaborate with the team, meet daily production goals, and maintain reliable attendance and punctuality.
Benefits
- Paid training
- Ongoing coaching and support from store leadership
- Employee discount
- Employee Assistance Program
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What This Job Offers
Job Type
Part-time
Career Level
Entry Level
Education Level
High school or GED
