Donation Express Attendant

Goodwill Industries of Middle Tennessee•Nashville, TN

13h

About The Position

The Donation Express Attendant supports the consistent daily acquisition of donations at Donation Express Centers. The attendant represents Goodwill’s commitment to hospitality by assisting donors promptly and in a friendly manner while unloading donations and providing receipts. The role safeguards donations by sorting and packing them into designated receptacles and maintains a clean, organized area in and around the donation center.

Requirements

One year of experience working with the public is desired.
Ability to lift and carry more than 50 pounds and push or pull loads over 50 pounds.
Ability to work with people professionally and relate well to clients and employees.
Ability to work independently toward agreed-upon goals and objectives, without constant supervision.
Ability to read, write, and perform simple addition to complete required paperwork.
Ability to maintain a consistently mature, neat, and clean image.
Ability to distinguish acceptable from unacceptable donations and communicate this to donors.
Must provide own transportation to assigned donation centers.

Nice To Haves

Experience working outdoors is preferred.

Responsibilities

Provide courteous, appreciative, prompt, and cheerful service to donors; handle donated items with care and provide receipts.
Maintain consistent attendance, work scheduled hours, and open and close the site on schedule.
Politely decline donations when appropriate in accordance with Goodwill policy for non-acceptable items.
Sort and secure donations as directed by the Director of Donations, DEC Manager, and supervisors.
Accurately record donations and complete daily donation summary sheets in a timely manner.
Call in the donor count every workday to communicate donation center activity.
Organize the DEC supply table and promptly report collection center needs or hazards to a supervisor.
Assist transportation staff with trailer sweeps and exchanges where applicable.
Maintain a clean and safe environment by sweeping and picking up inside and around the DEC site and on the property.
Attend mandatory DEC meetings designated by the supervisor.
Distribute Goodwill flyers, handouts, and other written information to donors as directed by management.
Continually and effectively communicate Goodwill’s mission to donors.
Comply with company policies and procedures and legal requirements.
Perform other duties as assigned by management.