Donation Door Attendant

Easterseals-Goodwill Northern Rocky Mountain•Billings, MT

About The Position

The Donation Door Attendant greets and assists donors in a fast-paced environment, providing top-notch service. The attendant helps unload donated items from vehicles, handles donations respectfully, and proactively sorts them into the proper category containers. The role also includes cleaning donation areas inside and outside, working toward daily goals, following ESGW's established Best Practices, and assisting with all aspects of operations as directed. The position requires standing, stooping, bending, and carrying throughout the shift except during breaks; using hands for grasping, pushing, pulling, and fine manipulation; and moving items weighing 20–100 pounds by lifting, team lifting, or mechanical assistance. The attendant must tolerate extreme changes in temperature and humidity and be able to move independently or with reasonable accommodation within the facility and community. The schedule may include days, evenings, weekends, and holidays. A background check is required for all positions; criminal convictions are not an automatic bar to employment.

Requirements

  • Must be physically and mentally able to perform all job requirements.
  • Ability to stand, stoop, bend, and carry for the entire shift, excluding break times.
  • Ability to use hands for simple grasping, pushing and pulling, and fine manipulation.
  • Ability to move 20–100 pounds by lifting, team lifting, or with mechanical assistance.
  • Tolerance for extreme changes in temperature and humidity.
  • Ability to move independently or with reasonable accommodation within the facility and community.
  • Completion of a background check is required; criminal convictions do not automatically bar employment.

Responsibilities

  • Greet and assist donors in a fast-paced environment and provide top-notch service.
  • Assist with unloading donations from vehicles.
  • Treat donations with respect.
  • Stay busy and sort donations into the proper containers by category.
  • Clean donation areas, both inside and outside.
  • Strive to meet daily goals.
  • Perform duties according to ESGW's established Best Practices.
  • Assist in all aspects of operations as directed.

Benefits

  • Medical, vision, dental, and voluntary products
  • Paid time off (PTO)
  • 401(k) retirement plan with up to 4% contribution
  • Tuition assistance
  • Flexible spending and health savings accounts
  • 10% discount on ESGW services
  • Employee wellness program
  • 30% discount at Goodwill stores
  • Potential eligibility for Public Service Loan Forgiveness on qualifying loans, subject to program terms
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