Donation Center Attendant - Hermitage

Youngstown Area Goodwill Industries • Hermitage, PA

8h • Onsite

About The Position

Youngstown Area Goodwill Industries, Inc. is seeking a courteous and dependable Donation Center Attendant for the donation drop-off area at its Hermitage, Pennsylvania, Goodwill store. The role provides donors with a positive experience while ensuring donations are handled efficiently. The ideal candidate is physically capable, customer-focused, and committed to regular attendance.

The position is part-time, with flexible hours based on store needs and the possibility of moving to full-time (30–40 hours per week) in the future. The store operates seven days a week, and the attendant must be available to work weekends and evenings as scheduled. The role includes working outdoors in varying weather conditions. Training and support are offered.

Requirements

• Ability to lift up to 50 pounds and stand for extended periods.
• Strong customer service and communication skills.
• Reliable, with a commitment to punctuality and consistent attendance.
• No criminal background that would be unsuitable for a retail environment; a background check is required.
• Ability to work outdoors in varying weather conditions.
• Must be available to work weekends and evenings as scheduled.

Nice To Haves

• Previous experience in customer service or donation processing.

Responsibilities

• Greet and assist donors with a friendly and professional attitude.
• Accept, sort, and organize donated items in the donation center.
• Ensure donations meet Goodwill’s quality standards and are properly stored.
• Maintain a clean, safe, and organized donation area.
• Provide donors with receipts and information about Goodwill’s mission.
• Collaborate with team members to transport donations to the processing area.
• Answer donor questions and provide excellent customer service.

Benefits

• Training and support to help employees excel in the role.

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Education Level: No Education Listed