DONATION CENTER ASSOCIATE

Goodwill Industries of Arkansas•Jonesboro, AR

11d•$11 - $11•Onsite

About The Position

The Donation Center Associate assists contributors with donations and moves materials within the store as needed. The role supports Goodwill's Amazing Customer Experience (ACE) culture, Values, and Mission in interactions with co-workers, clients, customers, and management. Associates accept donations, issue receipts, sort and stage goods, assist with moving and unloading materials, and maintain a clean and safe environment.

Requirements

High school education.
0 to 6 months of related experience and/or training.
Communication skills.
Mathematical skills.
Critical-thinking skills.
Decision-making skills.
Supervisory experience.
Planning, organizing, and project-management skills.
Ability to use a hand truck and work in a multitasking environment.
Ability to lift 50 pounds.

Responsibilities

Assist contributors with donations and issue donation receipts.
Maintain a professional and courteous attitude, remain flexible, and assume new responsibilities as needed.
Commit to self and job improvement and team building.
Treat customers and contributors according to the GUEST approach: Greet, Understand, Explain, Suggest, and Thank.
Pre-sort donations, separate salvage, and remove unacceptable items.
Use a hand truck to move materials around the donation center and move materials within the store as needed.
Accept donations of good quality and politely refuse unacceptable items.
Sort donations into established categories and safely pack them for transport.
Help unload unfinished goods from trucks, move goods to the proper staging area, and assist team members with distribution.
Maintain a clean and safe environment.
Complete accurate daily and weekly records when assigned.
Perform other related duties as required or assigned.