Donation Attendant - Jonesborough, TN

Goodwill Industries of Tenneva, inc. • Jonesborough, TN

1d • Onsite

About The Position

Goodwill Industries of Tenneva is hiring Donation Attendants to serve as the first point of contact for donors. The role provides friendly, professional service, assists with unloading donations, and ensures donated items are handled safely and efficiently. The work supports Goodwill’s mission of changing lives through employment, education, and training.

Requirements

• Excellent customer service and communication skills.
• Dependable, self-motivated, and able to work independently.
• Able to stay organized and efficient in a fast-paced environment.
• Able to stand, bend, reach, and regularly lift up to 50 pounds.
• Comfortable working in varying outdoor weather conditions.
• One year or less of work experience required.
• Strong judgment and professionalism when interacting with the public and coworkers.

Nice To Haves

• High school diploma or GED preferred.
• Retail, warehouse, or customer service experience is a plus.

Responsibilities

• Provide exceptional customer service and greet donors with professionalism and appreciation.
• Assist donors with unloading vehicles and handle donations safely and carefully.
• Issue donation receipts and maintain accurate daily donor records.
• Sort donated items by category and place them in designated containers for processing.
• Maintain the cleanliness, organization, and safety of the donation site.
• Assist truck drivers with loading and unloading donations as needed.
• Work at various donation center locations as assigned.
• Follow company policies, safety procedures, and Goodwill’s Code of Ethics.
• Promptly report potential losses or safety concerns to leadership.

Benefits

• Four weeks of paid time off for full-time employees after the introductory period.
• Medical, dental, and vision insurance.
• Employee discount at Goodwill stores.
• Opportunities for growth and advancement.
• Supportive, mission-focused team environment.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED