Donation Attendant - Full Time (Covington Plaza)

GOODWILL INDUSTRIES OF NORTHEAST INDIANA INC•Fort Wayne, IN

4d•Onsite

About The Position

Goodwill Industries of Northeast Indiana, Inc. is hiring a full-time Donation Attendant for its Covington Plaza store in Fort Wayne, Indiana. The Donation Attendant welcomes donors, unloads donations, brings items into the building, issues tax receipts, sorts donations by category, and may test items to confirm they are operational before pricing and staging them for the sales floor. The role supports Goodwill’s mission to empower and prepare people for independence through training, personal growth, and work. The position involves routine, repetitive work following established procedures, with occasional minor decisions affecting work efficiency and accuracy. It requires frequent interaction with customers, donors, and co-workers, a courteous and helpful demeanor, and the ability to work in a fast-paced, changing environment. No specialized education, prior experience, or skills are required; training is provided. Employees are subject to a background check and random alcohol and drug testing. The work takes place indoors and outdoors and involves substantial standing, walking, grasping, lifting, bending, pulling, pushing, and reaching. Heavy lifting and moving duties are mandatory.

Requirements

No specialized educational requirements; training is provided.
No experience required; training is provided.
No skills required; training is provided.
Ability to work within the team concept.
Ability to lift, push, and pull heavy loads: up to 20 pounds frequently, 50 pounds occasionally, and 100 pounds occasionally, as described in the position overview.
Ability to perform required lifting and moving duties.
Ability to maintain a positive, courteous, and helpful demeanor when interacting with the public and co-workers.
Subject to a background check.
Subject to random alcohol and drug testing as specified in the Drug Free Workplace Program.
Must comply with Goodwill policies on values and ethical behavior, with special emphasis on the Code of Ethics.
Must adhere to published safety policies and assigned safety standards.

Responsibilities

Respond to the donation door promptly when the buzzer rings.
Unload donations for donors, handle them professionally, bring them inside, and place them in the appropriate staging area.
Distribute tax receipts.
Process donations efficiently.
Accurately price merchandise and move it directly to staging areas.
Help maintain the safety and security of donated merchandise and help control theft.
Use a hand truck, pallet jack, or flat carts to move donations or customer pickup items.
Keep the work area clean and organized during and at the end of the shift.
Follow all safety rules and practices, and report unsafe conditions or acts.
Maintain a positive, pleasant, courteous, and helpful demeanor with customers, donors, co-workers, and clients.
Report the need for necessary materials or equipment.
Keep walkways, aisles, exits, and areas around safety equipment clear and unobstructed.
Perform other duties assigned by the supervisor in support of Goodwill’s mission.
Follow Goodwill’s Code of Ethics, policies, procedures, and safety standards.