Donation Attendant - Full Time (Covington Plaza)

Goodwill Industries of Northeast Indiana•Fort Wayne, IN

3d•Onsite

About The Position

Goodwill Industries of Northeast Indiana, Inc. is hiring a full-time Donation Attendant at Covington Plaza in Fort Wayne, Indiana. Donation Attendants serve as the public-facing representatives of the organization and support Goodwill’s mission by receiving, processing, sorting, pricing, and moving community donations. The role includes assisting donors, issuing tax receipts, testing items when needed, and preparing merchandise for the sales floor. No prior experience or specialized education is required; training is provided. This is routine, often repetitive work performed in a fast-paced environment. Employees interact with customers, donors, and coworkers and are expected to maintain a positive, pleasant, courteous, and helpful demeanor. The position involves substantial lifting, pushing, pulling, bending, reaching, standing, and walking, as well as indoor and outdoor working conditions. The role uses equipment such as hand trucks, pallet jacks, carts, gloves, and safety glasses. Employees must follow safety and ethics policies and are subject to a background check and random alcohol and drug testing.

Requirements

No specialized education is required; training is provided.
No experience is required; training is provided.
No skills are required; training is provided.
Ability to work within the team concept.
Ability to perform the required lifting and moving duties, including pushing and pulling up to 100 pounds occasionally, up to 50 pounds frequently, and up to 20 pounds constantly.
Subject to a background check.
Subject to random alcohol and drug testing as specified in the Drug Free Workplace Program.
Must comply with Goodwill policies regarding values and ethical behavior, including the Code of Ethics.
Must follow published safety policies and procedures.

Responsibilities

Respond to the donation door promptly when the buzzer rings.
Unload donations for donors, handle them professionally, and bring them inside.
Place donations in the appropriate staging area and distribute tax receipts.
Process donations efficiently, sort items by category, and test items as needed.
Accurately price merchandise and move it to designated staging areas.
Help maintain the safety and security of donated merchandise and help control theft.
Use a hand truck, pallet jack, or flat carts to move donations or customer pickup items.
Keep the work area clean and organized during and at the end of the shift.
Follow safety rules and practices, report unsafe conditions or acts, and maintain clear walkways, aisles, exits, and safety-equipment areas.
Perform other duties assigned by the supervisor in support of Goodwill’s mission.
Maintain a positive, pleasant, courteous, and helpful demeanor when interacting with customers, donors, coworkers, and clients.
Report needs for necessary materials or equipment.