Donation Attendant Store - Midlothian Crossing
About The Position
Contribute to Goodwill’s mission by assisting customers with donated goods and ensuring donations are presorted in a timely, accurate, and safe manner. The role involves greeting donors, helping unload donations from vehicles without damaging them, sorting and labeling donations by category, and loading trailers. The associate also maintains a clean and organized work area, protects company assets, follows department procedures and safety policies, communicates issues to a supervisor, and provides courteous service while representing Goodwill professionally. No supervisory responsibilities are assigned. The associate must pass a criminal background check and may have access to confidential information, which must be handled according to Goodwill’s privacy and security procedures. Evening and weekend availability is required as business needs dictate.
Requirements
- No previous experience is required.
- Must successfully pass a criminal background check.
- Must be available to work evenings and/or weekends as business needs dictate.
- Must be able to lift up to 50 pounds and frequently lift and/or carry objects weighing up to 25 pounds.
Nice To Haves
- High school diploma or GED preferred.
- A combination of education and work experience may be considered.
Responsibilities
- Provide prompt, efficient, and courteous service to internal and external customers.
- Greet donors and assist them with unloading their vehicles, taking care not to damage the vehicles.
- Presort donations by category and label them accurately.
- Load trailers safely, efficiently, and accurately.
- Maintain a clean and organized work environment to support safety for associates and customers.
- Protect company assets and immediately report known or suspected security or theft problems.
- Follow department policies and procedures.
- Communicate consistently with the supervisor about problems involving the donation area or customers.
- Follow Goodwill’s dress code and personal hygiene standards.
- Use sound judgment when dealing with customers and making decisions that positively affect customers and Goodwill.
- Follow Goodwill safety rules and regulations.
- Protect confidential information by following applicable privacy and security procedures.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
