Domestic Violence Shelter Crisis Intervention Specialist 12-8a
About The Position
Maintain a safe, supportive environment for survivors residing in the shelter. Provide individualized support, resources, and crisis intervention to survivors of domestic violence, sexual assault, and human trafficking using trauma-informed approaches. The position provides confidential survivor support, contributes to shelter operations, completes documentation, collaborates with agencies and staff to secure services and support individualized plans, and participates in professional development and community representation. The employee must follow Service Excellence standards and comply with agency policies and procedures, federal and state requirements, CARF standards, and applicable educational, certification, and registry requirements. Other duties may be assigned.
Requirements
- High school diploma or equivalent.
- At least one year of experience with survivors of trauma, mental health, or addiction is preferred.
- Valid Ohio driver’s license and insurability.
- Ability to pass Ohio Bureau of Criminal Investigations and Federal Bureau of Investigation background checks.
- Strong interpersonal and communication skills, particularly with diverse populations.
- Proficiency in Microsoft Word and Excel.
Nice To Haves
- CPR, First Aid, AED, and Narcan certifications.
- At least one year of experience with survivors of trauma, mental health, or addiction.
Responsibilities
- Provide confidential, trauma-informed support to survivors, including crisis intervention, advocacy, hotline responses, shelter intakes, referrals, safety planning, and follow-up care.
- Assist with shelter operations, including shelter coverage, safety, transportation, conflict resolution, cleaning and food preparation as needed, facilitating self-sufficiency workshops, and daily survivor engagement.
- Complete timely and accurate documentation in accordance with agency policy.
- Collaborate with agencies to secure services for survivors and support case managers and H&H staff in developing individualized survivor plans.
- Participate in professional development and community representation.
- Adhere to Service Excellence standards.
- Comply with agency policies and procedures, federal and state requirements, CARF standards, and educational, certification, and registry requirements.
- Perform other duties as assigned.
Benefits
- 401(k)
- 401(k) matching
- Dental insurance
- Health insurance
- Paid time off
- Vision insurance
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What This Job Offers
Job Type
Full-time
Education Level
High school or GED
