Domestic Violence Advocate

Catholic Charities of Omaha•Omaha, NE

7h•$0 - $21

About The Position

Catholic Charities is hiring a Domestic Violence Advocate to join its Domestic Violence Services Program. The role provides trauma-informed crisis intervention, advocacy, and emotional support to survivors of domestic violence, sexual assault, and human trafficking, and their children, in shelter and hotline settings. The advocate answers the 24/7 hotline, helps callers assess safety and consider options, and supports survivors through individual and group services, community referrals, and problem-solving. The position also supports shelter operations and shared spaces, continues support through Community Reintegration Services, documents services in a timely and accurate manner, and collaborates with community providers. Reliable attendance is essential. The program operates 24/7/365 and requires nights, weekends, and holidays. The position functions in a residential setting with women, men, and children who have experienced domestic abuse, and requires local or regional travel for training.

Requirements

At least six months of experience working with the public or on a work team.
CPR and First Aid certification, or ability to obtain certification within three months.
Valid Nebraska Driver’s License and insurability.
Ability and willingness to work weekends and holidays as required.
Commitment to upholding Catholic Charities’ mission, values, ethical standards, and compliance requirements.
Ability to communicate with empathy, humility, and without judgment.
Confidence responding to crisis situations and skill in de-escalation and safety planning.
Sound judgment and ability to make thoughtful decisions, including during emergencies or in the absence of a supervisor.
Commitment to confidentiality, professional ethics, and appropriate boundaries.
Strong organizational skills and ability to manage multiple responsibilities in a fast-paced environment.
Ability to build cooperative relationships with clients, colleagues, and community partners.
Computer proficiency and comfort with documentation and data tracking systems.
Dependability, initiative, and ability to provide a steady presence.
Sensitivity to the cultural and socioeconomic characteristics of those served.

Nice To Haves

One year of experience in human services or behavioral health.
Bachelor’s degree in Social Work or a related human services field.
Growing or established understanding of domestic violence, sexual assault, and human trafficking dynamics, or a strong willingness to learn.
Knowledge of trauma-informed care practices, with attention to empowerment, power dynamics, and gender-based violence.

Responsibilities

Provide trauma-informed crisis intervention, advocacy, and emotional support to survivors of domestic violence, sexual assault, and human trafficking and their children in shelter and hotline settings.
Answer the 24/7 Domestic Violence Hotline, helping callers assess safety, explore options, and identify next steps.
Provide advocacy, education, and empowerment-centered support to survivors in one-on-one and group settings.
Coordinate services, connect survivors to community resources, and address barriers to safety and stability.
Assist with daily shelter operations, maintain shared spaces, and ensure essential supplies are available.
Provide continued encouragement and connection through Community Reintegration Services after a survivor’s shelter stay.
Document services accurately and promptly to support program integrity, measurable impact, and compliance with grant expectations.
Build collaborative partnerships with community providers, including social services, healthcare, education, law enforcement, and legal systems.
Maintain a steady, grounding presence during complex, emotional, or urgent situations.
Work weekends, nights, and holidays as required.
Travel to local or regional training.