Domestic Violence Shelter Crisis Intervention Specialist PT

Hope and Healing Survivor Resource Center•Medina, OH

5d•Onsite

About The Position

Maintain a safe, supportive shelter environment for survivors. Provide individualized, confidential, trauma-informed support, resources, and crisis intervention to survivors of domestic violence, sexual assault, and human trafficking. The position supports shelter operations, survivor engagement, service coordination, documentation, and agency compliance. Work is part-time at the Medina County Shelter, with scheduled overnight shifts from 12:00 a.m. to 8:00 a.m. on Saturdays and Sundays; hours may vary as scheduled and agreed upon in the employment agreement.

Requirements

High school diploma or equivalent.
Valid Ohio driver’s license and ability to be insured.
Ability to pass Ohio Bureau of Criminal Investigations and Federal Bureau of Investigation background checks.
Strong interpersonal and communication skills, particularly when working with diverse populations.
Proficiency in Microsoft Word and Excel.

Nice To Haves

CPR, First Aid, AED, and Narcan certifications.
At least one year of experience with survivors of trauma, or in mental health or addiction.

Responsibilities

Provide confidential, trauma-informed crisis intervention and advocacy, respond to hotlines, conduct shelter intakes, provide referrals and safety planning, and deliver follow-up care.
Assist with shelter coverage and safety, transportation, conflict resolution, cleaning and food preparation as needed, and other cleaning responsibilities.
Facilitate workshops on self-sufficiency skills and provide daily survivor engagement.
Complete timely and accurate documentation in accordance with agency policy.
Collaborate with agencies to secure services for survivors and support case managers and H&H staff in developing individualized survivor plans.
Participate in professional development and represent the organization in the community.
Adhere to Service Excellence standards and comply with agency policies and procedures, federal and state requirements, CARF standards, and applicable educational, certification, and registry requirements.
Perform other duties as assigned.