Domestic Violence Specialist

Service Core Inc.•Youngstown, OH
•$0 - $17

About The Position

The Domestic Violence Specialist provides support and supervision within a domestic violence protective shelter. The role screens individuals seeking shelter, helps ensure the safety and security of residents and the facility, and provides information, referrals, and daily support to people impacted by domestic violence. The Specialist collaborates with on-call professional counselors and program staff to maintain a safe, structured, and supportive environment for residents. This is a part-time position.

Requirements

  • High school diploma or equivalent required.
  • Strong communication, documentation, and interpersonal skills.
  • Ability to remain non-judgmental, compassionate, and professional when working with individuals in crisis.

Nice To Haves

  • Bachelor’s degree in social work, sociology, or a related field preferred.
  • At least two years of social service experience preferred.

Responsibilities

  • Screen callers requesting protective shelter because of abuse or threats of abuse, collaborating with an on-call professional counselor on admission decisions.
  • Monitor residents’ whereabouts and ensure accountability during assigned shifts.
  • Conduct house meetings with residents to discuss current issues, expectations, and facility updates.
  • Maintain the office and complete required documentation and log entries accurately and on time.
  • Ensure adherence to program rules and procedures, contacting on-call staff when issues arise.
  • Answer incoming calls and provide general information and appropriate referrals related to domestic violence services.
  • Complete client orientation and intake documentation for new admissions during the admitting shift.
  • Complete call sheets for all calls received, regardless of admission status.
  • Secure the shelter and office during assigned shifts to ensure safety and compliance.
  • Respond promptly to residents’ needs, including access to equipment, food, and other basic necessities.
  • Attend staff meetings, in-service trainings, and supervisory meetings as scheduled.
  • Perform other related duties as assigned.
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