Domestic Violence Shelter Crisis Intervention Specialist
About The Position
The Domestic Violence Shelter Crisis Intervention Specialist maintains a safe, supportive environment for survivors residing in the shelter. The specialist provides individualized support, resources, and crisis intervention to survivors of domestic violence, sexual assault, and human trafficking using trauma-informed approaches. The position is scheduled 12:00 a.m.–8:00 a.m., Monday through Friday, at the Medina County Shelter. The work takes place in a facility serving victims of domestic violence or sexual assault, with possible interactions involving survivors, their families, assailants, and law enforcement.
Requirements
- High school diploma or equivalent.
- Valid Ohio driver’s license and insurability.
- Ability to pass Ohio Bureau of Criminal Investigations and Federal Bureau of Investigation background checks.
- Strong interpersonal and communication skills, particularly with diverse populations.
- Proficiency in Microsoft Word and Excel.
Nice To Haves
- CPR certification.
- First Aid certification.
- AED certification.
- Narcan certification.
- At least 1 year of experience with survivors of trauma, mental health, or addiction.
Responsibilities
- Provide confidential, trauma-informed support to survivors, including crisis intervention, advocacy, hotline responses, shelter intakes, referrals, safety planning, and follow-up care.
- Assist with shelter operations, including shelter coverage, safety, transportation, conflict resolution, cleaning and food preparation as needed, and cleaning responsibilities.
- Facilitate workshops on self-sufficiency skills and provide daily engagement with survivors.
- Complete timely and accurate documentation in accordance with agency policy.
- Collaborate with agencies to secure services for survivors and support case managers and H&H staff in individualized survivor plans.
- Participate in professional development and community representation.
- Adhere to Service Excellence standards.
- Comply with agency policies and procedures, federal and state requirements, CARF standards, and educational, certification, and registry requirements.
- Perform other duties as assigned.
Benefits
- 401(k)
- 401(k) matching
- Dental insurance
- Health insurance
- Paid time off
- Vision insurance
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What This Job Offers
Job Type
Full-time
Education Level
High school or GED
